在线讲座

Upcoming Webinars

Ten Mistakes Not to Make When Implementing ITAM/SAM

2016年9月28日

Patricia Adams | Product Evangelist | LANDESK

Organizations often struggle to master the art of IT Asset Management. They stumble over the unexpected hurdles, slowing down or sometimes derailing their ITAM program development. This webinar will cover the top ten mistakes made most often by companies and how to avoid them. From governance and process to policy and tools, join Patricia Adams for our one-hour webinar where we will walk you through different facets of an ITAM program to help you become more successful in your ITAM initiative.

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点播网络研讨会

LANDESK IT资产管理快速部署解决方案网络研讨会

2016年6月29日

Gartner调查的统计数据表明,有40%的客户没有使用任何工具对IT软硬件资产进行跟踪管理;企业中大约半数的管理者不了解每年IT预算是多少;80%的管理者不了解从IT资产管理中可以节约多少成本。 当企业面对需要巨额软硬件成本投入、Excel管理无审核纪录、年末加班核对IT资产,管理者从而意识到IT资产管理的重要性并采取“救火式”被动管理。如何让你公司的IT资产从“救火式”管理转变为“太极式”从容的主动管理?如何在短时间内帮助公司获得ITAM资产管理的成功? LANDESK IT资产管理快速部署解决方案网络研讨会将会为您找到解决问题的金钥匙。

LANDESK医院IT服务管理开箱即用解决方案

2016年6月1日

现代化的医院正在大步迈入大数据(big data时代。从门诊部、住院部、疗养院、下属分院、门诊所的几千台电脑、几百台网络交换机、几十个子系统每天产生、更新海量数据,我们在具体的IT维实践中,总是感觉IT维人员少,整天忙忙碌碌几乎全是救火队员的角色,IT维压力很大。

                    
随着我国医疗卫生事业发展和新一轮医改工作的逐步进行,我国的HIT进行着服务管理的革命,构建新一代的基于ITIL论为基础的IT维服务管理系统,才能满足医院最新的业务支撑需求。
                  
但目前我国医院实施ITIL 解决方案多是落地难、实施周期长、无法快速实施的问题。完全按照中国医院实际情况设计的LANDESK《医院IT务管理开箱即用方案》不仅解决了以上难题,而且帮助各大医院实现标准化IT 务管理同时快速收回投资。
                  
实现以上成效的基础上,您的IT团队开箱即用,无需ITIL询,无需ITIL训,快速落地,迅速见效。这一切皆因为此方案是经过众多用户验证的最佳实践,并完全按照中国医院实际情况设计。

过此视频讲座,您将看到如何通过LANDESK业界创新推出的医院IT务管理开箱即用方案做到以下成效:

-
帮助医院快速实现IT务自助化平台,降低因为电话繁忙无法获得服务的用户抱怨;
-
帮助医务工作者实时查看故障报修处理情况,并对IT务进行满意度调查;
-
帮助医院信息中心按照ITIL最佳实践的标准进行IT维管理,通过明确故障分类,合理的调配工程师资源,提高故障处理效率;
-
帮助医院信息中心更清晰地了解故障报修最多的人、部门以及故障问题最多的前10类别,实现重点问题重点解决;
-
帮助院领导节省IT投入成本,提升整体医院业务效率,提升医院整体业务满意度;

LANDESK动力在线-如何利用网络引导部署操作系统

2016年5月10日

2016年LANDESK全新打造的LANDESK动力在线-技术实操系列讲座第一期“如何有效的使用LANDESK镜像工具”已于5月10日正式推出,获得了大家的一致好评。LANDESK现推出第二期“如何利用网络引导部署操作系统”,力求通过产品演示的方式教会您如何更好地使用LANDESK产品。第二期 LANDESK动力在线将为您详细介绍:如何从网络利用PXE环境,将主机的操作系统从制作好的镜像中恢复

如何有效的使用LANDESK镜像工具

2016年5月2日

内容提要:

  • 如何捕获镜像
 
  • 捕获镜像的模式:分区模式、整盘模式介绍
 
  • 如何部署镜像
 
  • 部署镜像的模式:分区模式、整盘模式介绍
 
  • IMAGEW相关参数的介绍

 

通过此讲座,您将可以:
  • 快速、大批量的部署计算机操作系统,提高工作效率
 
  • 自己制作全盘模式的操作系统镜像和分区模式的操作系统镜像
 
  • 深入了解IMAGEW的详细参数,针对特殊场景设置不同的参数
 

LANDESK 2016 版服务台来啦,一场超乎寻常的体验等待着您

2016年4月19日

在此次线上沙龙中,我们将共同讨论如何选好一款合适的服务台管理方案,以应对不断提升的用户要求。您是否已经将如下问题考虑在内?
 
  • 业务人员对于ITSM的使用体验,是否支持手机端、app、即时通讯等报障方式,让业务人员在无形间完成报障?
  • ITSM产品本身的流程设计灵活性,是否可以满足各种企业不同的IT服务流程需要?
  • ITSM产品本身的流程设计便捷性,是否可以快速方便的进行流程设计及调整?
  • 与其他IT服务工具的集成性,是否便于支持工程师快速使用工具解决问题?
  • 与其他业务平台的集成性,使得IT服务管理平台不是孤立于企业业务流之外的独立平台?
  • 运维分析报告的多样性,是否能支持大数据分析甚至帮助企业通过ITIL认证?
加入我们,您将找到答案。同时,对于熟悉LANDESK服务台2015版本的老客户们,您将了解到最新版本诸多的增强功能。
  •  手机拍照直接开单,可自动解析照片内文字内容自动搜索知识库
  • 与即时通讯联动创建工单
  • 用户、工程师、管理层多视角手机端app应用
  • 实时跟踪用户满意度情况
  • 对于除IT以外的其他业务流程的扩展支持
  • 符合ITIL及ISO20000标准的报告模板
  • 更丰富的报告模板及更灵活的数据源获取

LANDESK管理安全解决方案2016版介绍--告别“转椅”式IT 管理!

2016年3月1日

告别“转椅”式IT 管理!新版 LANDESK 管理,安全套件以及移动管理 2016 版完全集成!通过我们从传统终端设备到工作区再到移动设备的新一代统一端点管理解决方案(UEM),提升您在用户心目中的价值,真正实现 IT 现代化!

重新定义了用户设备——统一端点管理 

统一端点管理 (UEM) 基于 LANDESK 管理套件强大的基础功能而构建——它以业内领先的 IT 客户端管理的出色表现,赢得了权威分析机构和客户的认可。

集成移动管理

 孤立的移动设备管理 (MDM) 产品就是个充斥着无数控制台和孱弱支持能力的噩梦。与此相反,LANDESK 移动管理器则集成在 LANDESK 管理套件中。您只需一个控制台,即可实现对从PC到移动设备的整体管理。

掌控云端主动权

 不管您之前在企业中推广的是哪种用户设备获取模式——BYOD、COPE 或是 COLD,都可以轻松添加和管理移动设备以及移动员工所携带的笔记本电脑,即使他们正处于无法管理的Internet环境。

通过基于角色的工作区提供更良好的用户体验

 LANDESK 工作区是以角色驱动的全新用户体验,可以将正确的信息和操作匹配给相应的角色,如要与 IT 部门交互的最终用户、IT 分析人员、安全管理员以及资产经理等。

Mac 管理和配置 

从资源清单到操作系统部署,体验 Mac 设备的全面管理。

数据可视化 

新增的仪表盘管理提供了数十种即开即用的报表模板,内容随时添加,外观随心更换,将可视化报告在用户终端管理方案中向前推进了一大步。

LANDESK IT资产管理快速部署解决方案

2015年12月1日

当 企业还在为如何建立统一的IT资产管理平台,实现高效和自动化的管理而困扰时;当企业还在面对IT资产信息不易收集,不易登记,不易维护,不易盘点,不易 对接等诸多IT资产管理难题时;当企业还苦于如何使IT资产数据更方便的与其他系统对接时…… LANDESK ITAM Express应势而出,以高度集成的平台,预制的自动化流程,开放式的资产台账管理,人性化的仪表盘设计,可在更短时间内,帮助企业获取ITAM资产管理的成功!

在本次线上会议中,您将了解到:
LANDESK IT资产管理快速部署2.0所包含的主要内容
LANDESK如何解决IT资产日常盘点困难的问题
LANDESK如何使用户利用“微信”进行IT资产盘点

构建成功的自助服务运营

2015年10月30日

人们总是忙个不停,无论出于业务原因还是个人原因,他们永远急不可待。因此,当用户需要IT的帮助时,他们期望能够立刻解决问题。
许多行业专家认为,向最终用户提供自助服务选项很重要,但实施这样的解决方案并非像听上去那么简单。尽管最初可能是一项艰巨的任务,但实施自助服务选项将被证明对以下方面极其有利:
减少最终用户的中断时间,并提高工作效率
实现对用户的全天候支持
向用户提供相关的服务和信息
将IT资源重新分配给更复杂的任务
提升IT和业务的结合度

LANDESK首席架构师罗琦将介绍 LANDESK IT 服务管理解决方案,为减少创建和解决来自最终用户及分析人员角度的问题或请求所需的时间提供建议。还可了解以下方面的更多信息:

  • 提供跨平台的一致体验
  • 知识如何使团队从优秀走向卓越
  • 利用技术的强大功能加快问题解决
  • 一流的服务目录和自助服务解决方案

轻松快捷的Win10系统迁移

2015年9月30日

Windows 10已经来了,这意味着您又要面临操作系统迁移了。有很多理由导致各大企业在实施新操作系统时举步维艰,而抛开新操作系统版本提供的好处不论,迁移当中的困难总会带来代价高昂的工作延误。LANDESK专业服务已经完成了数万台设备的新操作系统迁移,而我们的解决方案还带来了更轻松的迁移和更流畅的体验。 借助 LANDESK 操作系统迁移战略,您将受益良多:IT 管理和安全性更佳,成本得以降低,最终用户由于具备开展工作所需的一切而提高了工作效率。通过用户发起的集中式升级选项,我们在升级期间为 IT 部门提供了无可比拟的灵活性。

您还将了解到以下简化流程:

  • 保留用户数据
  • 迁移加密设备
  • 还原应用程序
  • 迁移本地打印机
  • 利用有限的贷款迁移远程站点
  • 迁移共享设备

体验LANDESK Shavlik无代理自动补丁管理全新产品

2015年5月1日

本次发布会您将体验以下Shavlik Protect解决方案突破性的补丁管理前瞻技术:
-全面:自动化部署操作系统和数百家第三方的补丁,包括 Apple、Java、 Adobe 等 ;
-轻松:无代理或代理式的补丁部署;
-直观:只需通过单一的虚拟管理平台来管理所有资产;
-扩展:无代理模式下的软硬件信息的资产管理,远程IT维护脚本
-安全:集成防病毒解决方案;
-虚拟化:蓝代斯克与VMware战略联盟助力虚拟补丁管理,轻松完成VM环境 下对虚拟主机的补丁管理,包括虚拟模板,以及未开机的虚拟机。
如果您已经应用微软系统中心配置管理器(SCCM),那么此次推出的产品将最大化您的SCCM投资:
-降低成本:最大化利用现有 Microsoft SCCM,无需增加额外的基础架构或控制台 ;
-高扩展:对 SCCM 进行扩展,将应用程序修补纳入其中(如Adobe),无需额外的平台或流程;

没有管不好的IT资产,只要找到好的方法

2015年5月1日

你是否也为管理公司数量庞大、品种繁多的IT设备而操心费力?
你是否也因为复杂的手工跟踪管理IT设备而头痛不已?
根据知名机构研究显示,仅有 22% 的企业能确认自己拥有的正确的许可 证,且能够与企业财务帐有效核准。这意味着其余 78% 的企业,正为那些未管理的或未遵循企业规则的 IT 资产负担着高昂的成本。并且准确快速的完成IT资产盘点任务是一件极富挑战性的事。 为了有效管理您的IT资产,并获得对 IT 环境的完全可见性,为企业带来有序、高效、准确的资产管理手段, 我们诚邀您一起详解LANDESK为企业IT资产设计的整体解决方案。
在本期网络研讨会上,将为您带来LANDESK IT 资产管理 (ITAM) 套件以下亮点:
IT资产台账的建立与模型库设计
对IT资产生命周期的定义和管理
IT资产的信息关联处理
自动化流程在IT资产管理中的应用 (常见的IT资产流程)
IT资产的盘点与核对

看当当网携程网IT管理大变迁

2015年4月23日

我们将结合时下最热门的“互联网+”行动计划,在大力推动移动互联网、云计算、大数据、物联网、电商发展的大环境下,详解LANDESK IT管理系统如何帮助互联网电商行业实现低成本高效益的内部IT管理部署,为企业快速发展带来的巨大贡献。

通过如下几个维度,为您解读当当网采用LANDESK IT管理系统这一成功案例:

 

  • 面对呼叫中心大规模的终端设备,如何利用有限的人力资源完成高效的IT运维
  • 如何进行终端的管理标准化,降低IT复杂度,保持智能、快速的运维水平;
  • 为了更好的杜绝安全隐患,怎样在电商环境下实施终端安全标准化,确保终端的安全性;
  • 如何展开基于资产生命周期的管理,便捷IT资产审计,全面主动地把控IT资产;
  • 在电商行业频繁人员流动的背景下,如何确保企业的数据信息安全。

 

直面BYOD狂潮,坐拥移动设备管理

2015年3月22日

通过本次会议您将了解到:

  • 如何在管理传统桌面设备的同时,进行有效的移动设备管理——业内首个User WorkSpace管理平台
  • 全面的移动设备管理MDM解决方案
  • 如何时尚方便地搭建企业移动自助门户。
  • LANDESK最新应用封装解决方案,给企业APP进行安全加固。
  • 得到新推出的支持企业内部独立部署的版本更新信息,以适应国内环境的移动设备管理。 本次发布会将让以下群体受益匪浅:
  • 如果您想获取员工使用的所有移动设备的资产信息
  • 如果您想集中的向您员工的移动设备上推送软件,部署VPN,或WIFI等配置
  • 如果您想擦除已丢失的移动设备上的机密信息
  • 如果您在找寻能提升您企业自行开发的移动APP的安全性
  • 如果您想建设属于企业自身的移动APP应用商店
  • 如果您希望简化用户设备的管理,将员工名下所有的设备集中管理

移动终端数据保卫战-LetMobile安全移动电子邮件新品讲座

2014年12月1日

随着智能移动设备的不断普及、网络的不断完善,使"移动办公"彻底揭开了他的面纱,而同时也带来了众多的潜在威胁,例如:移动设备本身安全隐患、网络数据被黑客攻击和篡改、以及应用系统的安全,这些问题一直都在困扰着大家。

正是基于上述的原因,LANDESK推出了安全电子邮件解决方案。此方案采用了一种独特的移动安全方法,可以防止数据丢失与被盗,同时保护企业网络免遭未授权访问的侵害。

欢迎观看一小时的视频讲座
本次会议罗琦老师将带您一同了解LANDESK 在今年收购了LetMobile公司之后,成功发布LetMobile安全移动电子邮件。如何迎接这场移动设备的变革,您将了解到:

为什么IT人员会选择LANDESK安全电子邮件解决方案保护企业邮件呢?

  • 最强的安全服务组合,不依赖于潜在的流氓设备
  • 对每次访问都实时的实施访问控制、DLP 以及法律合规策略。
  • 可以享用同样原生的邮件、日历和联系人应用程序。
  • 针对所有移动设备都可以扩展,易于部署和管理。
  • 拓展了LANDESK移动设备解决方案的应用深度和广度。

关于Forrester报告的网络讲座—了解如何将影子IT从威胁转为机遇

2014年10月31日

随着商业级云解决方案的兴起,企业中的任何部门都能在不依靠 IT 支持的情况下获取和运用新技术。技术的选择、设计和运用均可由部门自行决定,而员工更是可根据自身需求选择和购买软硬件。这种对工作方式的颠覆也引导着 IT 支持迈入新时代:支持部门不仅要做自己的本职工作,还要负责关照这类越来越错综复杂的"影子 IT"如何将这些情况逐一击破LANDESK再此为您找到答案。

通过本次网络讲座,LANDESK将进一步解析Forrest针对影子IT的分析报告,告诉您,在现实工作中,如何将影子 IT 从威胁转变为机遇。您将能够:

  • 高效地管理影子IT
  • 多元化满足企业需求
  • 降低风险地同时为最终用户带来更多自由

LANDESK全面用户管理套件9.6新品介绍

2014年8月31日

随着 LANDESK® 管理和安全套件最新版本的发布,LANDESK 全面用户管理解决方案又获得了新的功能。那究竟哪些新增功能让LANDESK的客户如此满意?

欢迎观看本次视频讲座: 通过此次活动,您将全面了解LANDESK 9.6整体解决方案的新增功能,以及新品将给您带来的实际受益。

LANDESK 产品管理高级主管 Duane Newman 表示:"IT 经理们总是在应对管理、维护和保护用户设备所带来的挑战。此版本的重要增强功能令 IT 能让用户从他们的设备访问 IT 资源,减少 IT 为用户准备和运行的步骤,并借助网络提高应用程序和操作系统的分发速度。因此,如今的 IT 可以更轻松地腾出资源来处理更多的战略性问题。"

如何改进企业IT服务流程,数据化展现IT价值---泉峰集团与您一同分享制造业IT建设成功经验

2014年7月31日

众所周知,在当今企业中IT人手紧张、工作堆积如山,但却仍然难以展示其自身价值--这是IT部门的真实写照。那么如何充分利用终端用户自身的能动性、有效调度IT人员?如何将IT人员的工作更直观的展现出,用量化的数据证明自身价值?这些问题一直都在困扰着我们,这也是泉峰集团早期所面临的问题。

那么在后期泉峰集团如何采用LANDESK解决方案达到以下的惊人效果?

  • 30天时间内完成了服务台系统的部署
  • 平均事件处理时间提升到2个半小时,平均响应速度达到14分钟
  • 用户满意度达到98.24%

本次讲座为您解决IT部门所面临的问题和挑战,例如:

  • 如何通过标准化、流程化地处理所有服务请求,大幅度提高服务请求响应速度?
  • 如何实现知识管理,有效解决"始终感觉IT人员紧张"的老大难问题?
  • 如何实现快速的响应、高效的处理、规范的服务,全面提高终端用户满意度?
  • 如何以有效的数据衡量员工的绩效,并从数据中发现更有价值的内容,改进企业IT环节,优化管理流程,,实现IT价值的最大化?

IT终端安全审计解决方案,捍卫企业信息安全的利器

2014年5月31日

您的企业遇到IT审计相关问题,欢迎您观看此讲座,寻找答案。

  • 这种解决方案,它可避免企业内部各类机密信息和文档通过文件拷贝、文件打印、邮件、即时聊天等各种方式被有意识和无意识泄漏;
  • 这种解决方案,它可以记录用户工作过程中使用电脑设备所做的与工作无关的操作行为,比如打游戏、上网、炒股票、聊天等;
  • 这种解决方案,它避免用户通过其他设备作对公司有害或者违反规定的事情。

LANDESK安全审计解决方案就是您的答案。LANDESK安全审计服务是一种基于系统管理的实时记录的LANDESK安全审计模块,可有效帮助企业掌握的员工的不规范操作行为,提高售后审计效率,以最快速度,又有效的方式减少企业经济损失,避免法律与商业风险。从而基于个人隐私保护原则,规范员工工作行为,提高工作效率。

观看本讲座,您将了解到针对诸多方面的IT审计应用方案。

  • 文档打印、操作审计
  • 应用程序审计
  • 屏幕截屏审计
  • 系统使用审计

关闭Windows XP之门—马上选择一款优秀的迁移软件快速迁

2014年3月31日

与我们一起观看此次视频,了解 LANDESK 操作系统迁移战略将如何让您顺利完成迁移,同时让您在有限资源与预算内实现符合规范的迁移并获得更高的安全性。

我们的讨论重点是,使用业内最快速的解决方案以最少的网络流量为每位用户自动化和定制 Win 7/8 迁移,并且不会中断其工作。

  • 迁移到Windows7或8是否能够带来新操作系统以外的更多收益?
  • 迁移是否将提供更卓越的IT管理和安全性?
  • 在迁移全部完成后,会节约费用还是增加开支,还是会保持开销不变?

LANDESK服务台7.7版本介绍

2014年3月31日

LANDESK服务台最新版本的强化功能,极大改善 IT 和最终用户间的契合度!

欢迎观看一小时的视频讲座,您将了解到:

  • "影子IT"
  • 运用移动自助服务门户,处理远程用户IT服务请求
  • 快速定位远程用户位置,以便合理安排IT服务资源
  • 图片WEB嵌入技术,给服务台带来的便利

以”用户”为导向的IT管理—当今IT发展的新趋势

2013年11月30日

已进入"大数据时代"的我们,面临着新一轮的IT技术革新,IT管理再也不是被动,滞后的维护工作,而是主动出击,掌握时代前沿技术的服务竞争。在这一转变过程中,我们面临着许多亟待解决的问题。

为了帮您全面了解以"用户"为导向的IT管理,应对新时代的IT挑战,蓝代斯克将帮您解读新一代的IT管理解决方案,一起探讨一起学习,掌握IT管理新时代的脉搏。

作为全球领先的系统生命周期管理、终端安全、 企业移动设备管理和IT服务管理解决方案供应商,蓝代斯克在很早就预见到了现在的IT变化,推出了针对目前IT管理现状的新一代解决方案,提出以用户为导向的IT管理模式,结合了传统LANDESK解决方案以及最新的云管理技术,随时随地通过单一控制台获得对用户、设备和平台的混合环境的控制,降低企业IT基础架构成本和安全风险。

在本次视频讲座中,您将了解到:

  • 用户设备的升级换代,以及终端类型的不断丰富,企业再次面临信息化设备数量的大爆炸,怎样进一步减轻IT管理工作量是一个需要考虑的问题。
  • IT设备发展使终端呈现出多样化趋势,平板电脑、智能手机作为用户终端加入到IT设备中来,如何将这些新设备跨平台与传统设备进行集中管理,成为一个新的难题。
  • 用户设备多样化使网络环境变得更加复杂,终端不再受局域网约束,特别是移动互联网,加大了传统IT管理的难度,怎样加强混合IT环境安全管理成为我们更加关注的问题。

烟草行业IT运维管理解决之道

2013年10月31日

烟草行业IT管理主要是依靠外包服务方式,驻场人员现场对终端维护效率较低且无法跟踪记录技术支持情况。虽然制定了电脑安全使用管理规范,但落实起来困难重重。

终端使用的随意性很大,一些不安全的设备和人员随意接入网络,不少用户喜欢下载一些不安全的程序,卸载必要的安全工具,未按照安全操作规范使用电脑,存在病毒感染和外部非法入侵的隐患。

由于缺乏强有力的工具,某个终端一旦出现问题,只能现场解决,工作需要在不同终端上重重复复,不仅工作量大,而且效率低。

您是否也面临着如下IT管理普遍问题?

  • 一些不安全的设备和人员随意接入网络
  • 未按照安全操作规范使用电脑,缺乏相应的技术手段
  • 手工程序维护升级,安装补丁效率低
  • 非授权程序隐患
  • 非正常变更隐患
  • 系统感染蠕虫病毒
  • 缺乏终端管理主导思想
  • 员工缺乏安全意识
  • 终端风险无法控制

欢迎观看一小时的视频讲座,和我们一同分析和发现烟草行业的IT运维管理解决之道。

建立服务台管理的三大途径

2013年9月30日

改进服务台的可视性、集成性和一致性有助于推动您的业务发展并提高客户满意度。在此,您将了解到蓝代斯克的流程驱动型综合服务台解决方案如何帮助您采取相应行动,改进服务交付质量和客户满意度。

LANDESK® 服务台能够帮助IT机构从被动状态转变成更加可控的、面向服务的主动状态,从而减少服务中断、加速服务恢复、降低代价高昂的停机以及与服务相关的其他业务风 险。这个解决方案允许公司利用全面的、丰富的IT服务管理功能,包括通过ITIL认证的、由流程驱动的事故、问题、请求、变更及配置管理,以便管理现场或云中的服务和支持 环境。

如何构建地产行业高效IT运维管理

2013年8月31日

近年来,随着房地产行业的高速发展,大中型房地产开发企业都在进行大规模的跨地域扩张,优胜劣汰进程加快,公司管理幅度和跨度迅速加大,所以,房地产企业的IT信息系统的建设必须要采用先进的平台技术和设计架构,使企业的业务和结构变化与系统无关,保证系统的前瞻性,以适应该行业的特殊需求。目前,大多数房地产企业都涉及了房地产开发及销售、物业租赁、物业管理三个阶段。而房地产企业的计算机终端呈现数量众多、分布地域广、管理员人员少、用户抱怨多等五大问题。

在本次讲座中,您将了解到针对房地产行业五大IT管理问题的切实解决方案,并分享给您同行业中如星河湾地产和方圆地产等企业的IT管理成功之道。

运营商行业IT终端安全管理最佳实践

2013年7月31日

您是否在寻找以下对于营业厅的IT管理解决方案?

  • 营业厅分布广,而负责运维的IT人员太少,怎样减少运维人员和时间,提高效率?
  • 行业制定了安全规范,要求做终端标准化管理,并定期会做检查,如何实现?通过何种系统实现?
  • 运营商马上要做"十八大"维稳,如何实现终端安全的稳定?
  • 对于营业厅的终端集中管理工作,如何做到利用统一的平台实现对安全和管理的集中管控?
  • 各大营业厅拥有众多利于USB等外置设备,如何实现对这些外设的管控?

在本期讲座中,您将了解到:

  • 运营商行业的IT终端安全管理需求
  • 很多运营商已经采购了终端安全管理产品,如何才能运用好这些管理工具,真正实现IT管理的价值
  • 通过广东省移动公司的成功案例,分析IT终端安全管理的最佳实践经验

媒体行业IT终端安全管理解决方

2013年6月30日

  • 如何安全、高效地保障生产系统正常运转?
  • 如何能在工作中尽量地使用新的技术手段来减少无谓的人员消耗?
  • 如何做到对所有的计算机、服务器的信息及运行状况了如指掌,管控自如?
  • 如何能够实时掌握IT部门的工作情况,掌握技术部门究竟如何提高媒体行业的竞争能力?

……这些问题是否也困扰着每一位媒体行业的IT管理者呢?

无论报社还是广电媒体,传统媒体行业的IT管理与运营体系正在向全球化的方向靠拢,IT部门的管理者们所面临的困难不仅仅是"该如何办",更为重要的是,知道了"该如何办"之后,是否有有力地"保证手段",而这种手段,就需要IT管理领域的专家来提出合理化建议了。

在本期讲座中,您将了解到:

  • 媒体行业在IT运维管理中的普遍关注的问题
  • 众多的计算机、服务器应该如何安全、有效的管理
  • 如何实现高效、安全的IT管理
  • 媒体行业IT管理最佳实践分享

物流港口码头业务信息化的瓶颈

2013年5月31日

物流港口码头行业IT管理现状

作为世界上增长最快的经济体之一,物流港口业务部门对IT系统的依赖程度越来越高。目前,缺乏高效的IT运维标准化管理平台,已成为众多物流服务商提高标准化服务的瓶颈。复杂的IT环境,使得运维管理代价快速升高。而解决问题的根本,要从提升管理的深度和广度上入手。例如,监控系统基本上每类设备都部署了,但由于没有统一管理平台,导致维护过程过于条块化并缺乏整体解决方案。

在这样的形势下,上海港却凭借其成功的业务系统统一化建设,迈向了全球卓越码头运营商的行列。我们将在此次会议中,分享其成功的IT管理经验。

物流港口码头行业IT经理遇到的难题

  • 设备类型多,管理和盘点难度大
  • 管理区域大,工况环境复杂,运维人力成本高
  • 运维系统异构且功能单一,管理成本高
  • 企业资产数据缺乏动态统一管理

在本次讲座中,您将了解到

  • 物流企业标准化的IT运维管理方案
  • 如何降低物流服务商IT运维成本(人力成本,管理成本,隐形成本)
  • 绿色港口解决方案

Ransomware Update: New Threats, New Defenses

2016年9月14日

Stephen Brown | Director, Product Management | LANDESK

The fight against ransomware is nothing less than an arms race—and the bad guys aren’t slowing down. Which means you can’t, either. “Fantom” ransomware encrypts your files while pretending to be a legitimate Windows update. “Hitler” ransomware doesn’t encrypt your files—it deletes them. “Petya” ransomware doesn’t even bother with your files—it goes after the master boot records and file tables that govern access to entire hard drives.As these threats evolve, so must your efforts to detect them, protect against them, and prevent them from infecting your networks and bringing your business to a halt. Join LANDESK Director of Product Management Stephen Brown and Principal Product Manager Eran Livne for a Webinar that will help you to understand the threats, how best to combat them, and how LANDESK is evolving its solutions to help you.

Know What Joins, Uses, and Leaves Your Network

2016年9月7日

Rex McMillan | Principal Product Manager | LANDESK

For those in IT who always want to be in the know and have the answers for their managers, this webinar is for you. Devices are constantly joining, utilizing resources on or leaving your network, but how much do you know about them? You can’t secure, track, or manage what you don’t know about on your network. That’s why it’s important for many IT teams to have timely information about devices on the network, including teams dealing with asset management, IT security, or IT operations. See a myriad of methods you can use to discover information with LANDESK solutions and then see and use that data to gain insights about your entire IT environment. You’ll also get a peek into new technologies and data integration that will make your job easier. You’ll have the answers to more questions when your manager wants to know about that next hot issue.

Getting to The Value Point of ITSM Attainment

2016年8月31日

Matt Hooper | Product Evangelist | LANDESK

Every organization goes through a process of improving their operation. Despite this, ITSM initiatives struggle to get to the level of organizational effectiveness they promise. Why do so many ITSM projects fail to deliver on the value they know could be achieved? Join us for a one-hour informative webinar, where we walk through the levels of organizational capability required to achieve effective results. Learn the building blocks required to create institutional processes and a culture of shared learning and accountability that is needed to deliver optimized ITSM.

Windows 10—What You Need to Know Before You Migrate

2016年8月24日

Rex McMillan | Principal Product Manager | LANDESK

Microsoft is turning up the heat, hoping more people will make the leap to Windows 10. Although it's an easier migration than Windows 7, you'll still need to consider the longterm implications of making the move to Windows 10. In this webinar we'll discuss the top questions and considerations you should be able to confidently answer before migrating. We'll also provide an overview of what to expect in your migration when you combine LANDESK automation with AppSense personalization and profile management. Join us and find out more about how to confidently move your organization to Windows 10.

Your Assets Have a Life – Don’t Lose Track

2016年8月17日

Todd Labrum | ITAM Product Manager | LANDESK

Your IT environment is a complex machine of working “parts”, or assets that require updates, maintenance, and refreshing. Tracking those parts from purchase to disposal can be complicated.

 

Join Todd Labrum, ITAM Product Manager, for a live demo of LANDESK Asset Central, a solution built to monitor software and hardware lifecycles. During the presentation you will gain insight into:

 

Data imports

Data relationships

Out-of-the-box processes

Workspaces

 

And more…

Ransomware: The NSA’s Top 10 Mitigation Strategies (and More)

2016年8月3日

Phil Richards | Chief Security Officer | LANDESK

The US National Security Agency (NSA) has issued a set of 10 prioritized security measures it recommends to combat ransomware and assure information security. The NSA has also collaborated with 13 other federal government agencies to produce anti-ransomware guidance for small, medium, and large organizations. Join LANDESK Chief Security Officer Philip Richards and Senior Product Marketing Manager Michael Dortch to learn details about these recommendations, and how LANDESK can help you to take advantage of them at your enterprise.

IT Dashboards and Reporting, From Zero to Hero

2016年7月27日

Can you measure and communicate metrics around the value IT brings to the business without depending on reporting specialists? With Xtraction reporting and dashboard code-free solution-you can!

Xtraction provides information insights from multiple IT Operations Management data sources in a single view. Anyone can access and share real-time dashboards about the business impact of major incidents, the time-to-patch vulnerabilities, monitor asset lifecycle and more for greater visibility.

 

Join Jeremy Carter, Product Manager for a one-hour webinar and learn about the power of Xtraction. Watch a live demo of how easy it for anyone to configure, connect to data sources and build dashboards from scratch.

How to Select your IT Asset Management (ITAM) Vendor

2016年7月20日

Patricia Adams | ITAM Evangelist | LANDESK

Todd Labrum | Product Manager | LANDESK

Deciding which IT asset management (ITAM) vendor is right for you can be complicated. And sorting through features and priorities most important to you and your organization can be a confusing process. Let us help.

Join Patricia Adams, ITAM Evangelist and Todd Labrum, Product Manager for this webinar to take a look at Info-Tech's recent vendor landscape report to better help you identify and select the perfect ITAM vendor.

Discussion Points:

  • Identify your key stakeholders
  • Explore your processes
  • Pinpoint your integration
  • Build your requirements

Look Outside-In Expose your IT Iceberg with Nexthink Analytics

2016年7月13日

Mike Oleksinski | Channel & Alliance Director | Nexthink, Inc

Traditional IT service desks all work in much the same way and share the same working mantra: no call = no issue. There is a significantly inherent flaw in this model which relies on end-users to actually pick up the phone and log a call. Studies have shown that over 60% of end-users experiencing problems will never log in tickets, leaving you completely in the dark with regards to issues happening in your environment: you’re seeing only the tip of the iceberg! You will thus need data from the end-user point of view to more fully measure quality and consistency of IT service delivery: you’ll need to change your perspective and take an outside-in approach.

Microsoft Software Licensing Gotchas - How to Avoid and Optimize Your Existing Spend

2016年7月6日

It's no secret that software licensing models have become more complex and confusing over the years, especially with virtual, cloud, and hybrid environments. Join LANDESK One partner Anglepoint for this live one-hour webinar to learn the top insider Microsoft software licensing "gotchas" from "reformed" Big 4 software auditors and how to turn your confusion into optimization and cost savings. We'll then walk you through real-life examples so you too can start taking control of your Microsoft license estate immediately.

IT Security Today: How to Close the Vulnerability Gap(s)

2016年6月29日

Philip Richards | Chief Security Officer | LANDESK

Michael Dortch | Senior Product Marketing Manager | LANDESK

Cybersecurity attacks are a large and growing business worldwide, generating a nearly constant stream of media reports of high-profile, high-impact security breaches. Despite these, at many enterprises, inadequate and inconsistent security practices create multiple, serious vulnerability gaps. Join LANDESK Chief Security Officer Philip Richards and Senior Product Marketing Manager Michael Dortch to learn about the true scope of these gaps, how best to close them, and how LANDESK can help.

5 Steps to Milk Your IT Assets for All They’re Worth

2016年6月22日

Todd Labrum | Product Manager | LANDESK

Denny Cannon | Enterprise Architect | LANDESK

IT Assets have a life of their own. Some may say they have a mind of their own. So tracking your hardware and software from purchase to disposal can be tough. Hardware ages and requires maintenance. Software needs the occasional update, and both require replacing eventually.


Join Todd Labrum, Product Manager, and Denny Cannon, Enterprise Architect, for this one-hour webinar to learn five important steps to better manage your IT assets through their lifespan. During the webinar, you will get a close look at Asset Central, a solution designed to track asset lifecycles to lower maintenance spend, drive business processes, and control IT costs.

ITSM Essentials: Gain the Most from Your Configuration Management Database

2016年6月15日

Matt Hooper | ITSM Evangelist | LANDESK

Mobile apps, hardware specifications, operating system patch levels, custom software, and other configuration items combine as business services that create the customer experience. At the heart of all this configuration information is the CMDB. Tracking changes, relating incidents, and building knowledge and support artifacts are crucial to ITSM operations. 


Join Matt Hooper, ITSM Evangelist, to learn key best practices that will help you leverage the heart of your ITSM platform, the CMDB.

ITAM, ITSM, and Security: The Foundation for Modern, User-Centered IT

2016年6月8日

Michael Dortch | Senior Product Marketing Manager | LANDESK

Patricia Adams | ITAM Evangelist | LANDESK

Your enterprise relies upon its IT assets to do business and to thrive competitively. Access to and management of the services provided by those assets is critical to enterprise agility and user productivity. And all IT assets and services must be comprehensively, effectively protected from threats and vulnerabilities, external and internal, planned and accidental.


Clearly, to deliver the modern, user-centered IT your enterprise needs, you must implement and integrate solutions and processes for IT asset management (ITAM), IT service management (ITSM) and IT security. This introductory Webinar will describe the factors and trends driving this integration in greater detail, and set the stage for further discussions of optimized, well-integrated ITAM, ITSM, and security management.

Passive Protection Against Ransomware

2016年6月1日

Stephen Brown | Director of Product Management | LANDESK

Eran Livne | Principal Product Manager | LANDESK

When an FBI agent is quoted publicly as advising ransomware victims to “just pay the ransom,” you know the threat is real and significant. And as some victims have already learned, paying the ransom does not guarantee the safe return of assets held hostage, or elimination of the threat from your infected systems.


Join LANDESK Director of Product Management Stephen Brown and Principal Product Manager Eran Livne for a lively and informative 30-minute Webinar. Learn how LANDESK Security Suite 2016 unique ransomware solution can prevent bad guys from taking your data hostage....

Arm Yourself with Analytics

2016年5月11日

Poul Nielson | CMO | Nexthink

The IT landscape has changed beyond recognition over the past few years. Technology trends such as consumerization, BYOD, virtual applications, virtual desktops, and mobility have created a number of unique challenges for IT operations management. Are you overwhelmed by the need to understand and manage this confusing and complex environment? We can help! LANDESK, in conjunction with Nexthink, enable you to better manage your environment through gaining a real understanding of the user’s IT usage experience, through user and service analytics, and actionable reporting.


Join Nexthink’s CMO, Poul Nielson, for a one hour webinar to hear how the new Nexthink product release advances even further your ability to understand the end-user IT experience and transform data into meaningful real-time analytics and intelligence. Also see how combining LANDESK and Nexthink solutions can provide IT with a unique contextual perspective and proactive ability in managing, delivering and improving IT service.

Discover Three Quick Ways to Take Advantage of a More Modernized IT User Experience

2016年5月4日

David Broschinsky | UX Manager | LANDESK

Adam Smith | Senior Product Marketing Manager | LANDESK

Jeremy Carter | Senior Product Manager | LANDESK

This webinar is a short conversation with LANDESK user experience experts. You'll learn about the design principles used to create role-based workspaces for both corporate users and people inside IT. We'll also share insights we've gathered from our UX research and how you can apply it to your internal IT services.

Join us and find out how you can modernize IT and provide the best in user experiences for your entire organization.

Discussion Points:

  • User Experience (UX)
  • Workspaces

Protect for Servers: Your Next Step Toward Complete IT Security

2016年4月27日

 You know that comprehensive security is essential to your enterprise's agility, resilience, and trustworthiness. And you're confident that you've got your users' endpoints covered. But what about your servers? LANDESK now offers [Shavlik] Protect for Servers, the industry's leading patch management solution designed specifically for servers. Watch this complementary webinar to learn more about this new LANDESK offering, and how it can complement and enhance IT security efforts at your enterprise.

 

ITAM Attainment Model

2016年4月20日

Patricia Adams | ITAM Evangelist | LANDESK

IT asset management (ITAM) and software asset management (SAM) are disciplines that have been around for over twenty years, though there are few organizations that have attained the highest level of maturity. 

Join Patricia Adams, ITAM Evangelist, for this one-hour webinar to learn how you can transform or refine your approach to increasing ITAM maturity. During the webinar, we will provide characteristics of ITAM/SAM maturity from a people, process, and technology and business impact perspective.

How to Improve Your ITSM End User Experience By Integrating Skype for Business

2016年4月13日

Sham Ramakrishnan | Manager | Sensiple

Ian Aitchison | Director, Product Management | LANDESK

Gartner stated recently, “the digital workplace is changing how IT service desks need to support the business....Traditional ITSD support channels, such as the telephone and email for business users, will fail to provide the flexibility required for the digital workplace.”1

Watch this informative webinar to find out how you can support the digital workplace and remain relevant to the business by integrating Skype for Business with LANDESK Service Desk. Learn why integrating this highly collaborative channel with Service Desk will improve user experiences, drive satisfaction, and improve productivity. Watch a demonstration to see how to turn chat into tickets and create user profiles directly from chat.

1. How IT Service Desks Should Support the Digital Workplace, Gartner 23 Nov 2016

Unified Endpoint Management: Addressing the Challenges to Updating and Patching Windows 10

2016年3月30日

Stephen Brown | Director, Product Management | LANDESK

Rex McMillan | Principal Product Manager | LANDESK

 Are you planning to move to Windows 10, but not sure how to maintain the constant flow of updates? Windows 10 is a great operating system and eventually all Windows shops will want to move. However, it's important you have a plan and the right processes in place to make sure you don't get overrun by Windows 10 updates and patches. 

 

Join endpoint security expert Stephen Brown and Windows client management expert Rex McMillan for this webinar to learn more about: 

  • Identifying top concerns to maintaining Windows 10
  • Security issues and network impacts you should plan for
  • How to automate staged updates to Windows 10

Security and Education: Smarter Users Make Safer Networks

2016年3月23日

Michael Dortch | Senior Product Marketing Manager | LANDESK

While high-profile hacks garner the bulk of the publicity, they are not the biggest threat to your organization's IT security. In 2015, Ponemon Institute and IBM found that only 45 percent of IT security breaches are caused by malicious activities. The other 55 percent are caused by system glitches or problems-and by mistakes made by legitimate users.

The good news? Regular engagement and education of those users about their roles in protecting business-critical assets can make them the most powerful elements in your organization's portfolio of security solutions.

Watch this informative and timely Webinar on “Security and Education: Smarter Users Make Safer Networks.” You'll learn how enterprises like yours are working to make their networks safer by making their users smarter-and how your enterprise can do so, too.

Weathering the Economic Downturn with an Effective IT Asset Management Strategy: Lessons from the Oil and Gas Industry

2016年3月16日

Patricia Adams | ITAM Evangelist | LANDESK

Global economic challenges shock certain industries more than others. For example, in recent years, the record rise in oil prices followed by the prolonged plunge has wielded a major impact on the petroleum industry. As the energy sector slashes budgets to weather the downturn, unprecedented numbers of PC's and software applications are no longer needed. This influences asset disposal decisions as well as software license contract negotiations. What's more, preparing for the eventual recovery requires carefully orchestrated lifecycle planning and forecasting.

Join LANDESK IT asset management evangelist, Patricia Adams, for a one-hour webinar that covers asset lifecycle planning for tough economic times. Using examples from the oil and gas industry, learn how to find savings in the IT budget, strategize for future procurement agility, and put IT asset lifecycle processes in place that will adapt to changing business environments.

Accelerating Digital Transformation Through Agile Service Management

2016年3月9日

Matt Hooper | ITSM Evangelist | LANDESK

The greatest challenge every CIO will face over the next decade is executing on their digital transformation strategy. Transforming cultural norms, processes and intelligence into a secure, mobile digital ecosystem requires a discipline ITSM experts have been fine tuning for the last decade: Continual Service Improvement (CSI).  Modern ITSM methods demand social, mobile, big data, and responsive design to eliminate waste and increase effectiveness.

Please join us for a one hour on-demand session featuring Matt Hooper, LANDESK ITSM Evangelist.  In this session, you will learn how CIO's can effectively deliver digital platforms through the four core underpinnings of agile service management. 

Xtraction Software - Changing the Way You Manage Your Business

2016年3月2日

Bruce Cameron | Xtraction Area Director | LANDESK

Learn how Xtraction reports and analytics can help you make more informed business decisions. Xtraction is a self-service, easy-to-deploy reporting solution that provides visibility into company data to support decisions at all levels in the business and IT without technical or advanced analytical knowledge. Display multiple data sources into dashboards and reports easily, with simple drag-and-drop functions. Dramatically improve insight into your business with real-time dashboards, historical reports, and views into future events. Leverage operations alerts and schedule reports, ensuring thorough coverage of your service is constantly in hand.

Join us for a one hour on-demand session with Bruce Cameron, Xtraction Product Evangelist. Bruce will show the power and simplicity of the Xtraction analytics system.

Technologies to Close the Security Skills Gap

2016年2月24日

Michael Dortch | Senior Product Marketing Manager | LANDESK

The biggest challenge to the success of your IT security efforts may be your IT security people…or lack thereof. Skilled, experienced security personnel are enjoying unprecedented demand and ever-increasing salaries. Great for them, but not so great for those who need and want them.

Watch our on-demand video for an informative and timely Webinar on “Technologies to Close the Security Skills Gap.” You'll learn how automation, consolidation, visualization, and personalization technologies are helping enterprises like yours to deliver more and better security, without having to find and hire more security people.

Bringing Mobility into the Fold: The How and Why of Unified Endpoint Management

2016年2月17日

Jon Sharp | Principal Product Manager | LANDESK

With the LANDESK Management and Security 2016 release, we've upgraded mobile device management (MDM) to a first-class citizen and delivered a true unified endpoint management solution. In this webinar, you'll learn how to manage mobile devices with less effort and gain greater visibility into the fastest-growing segment of devices you need to manage.

Join Jon Sharp, product manager, for this one-hour webinar to learn more about Unified Endpoint Management (UEM).

The Top 5 Most Vulnerable Vendors of 2015

2016年2月3日

Chris Goettl | Senior Product Manager | Shavlik

Michael Dortch | Senior Product Marketing Manager | LANDESK

While many enterprises strive to patch their Windows systems consistently, the US National Institute of Standards (NIST) says that some 86 percent of reported vulnerabilities come from third-party applications. So which of these created the most risk for your network in 2015, and how can that information help you to have a more secure 2016?

Join the Shavlik Team for an informative Webinar: “Top 5 Most Vulnerable Vendors of 2015.” You'll learn what the Shavlik content team learned about third-party application vulnerabilities, and how that information can help you to shorten the vulnerability gap at your enterprise.

Five Ways to Modernize ITSM

2016年1月27日

Ian Iaitchison | Director, Product Management | LANDESK

Melanie Karunaratne | Manager, Product Marketing | LANDESK

According to industry analysts, digital revenues will increase by more than 80% over the next five years and many organizations are already implementing a digital business strategy to harness this growth. In this rapidly changing environment, how well does your IT Service Management operation enable your business currently? Can you offer the services and support that users now need and want to be more productive in this new age? A modern approach to ITSM will ensure the right mix of exceptional user experiences, streamlined processes, and business value creation to assist you on your transformation journey.

Simplify Management with Unified Endpoint Management (UEM)

2016年1月20日

Managing your users and all their devices can be a daunting task when you consider the complex nature of today's IT environments. To manage this complexity effectively, you need to somehow organize a multitude of devices including Windows laptops and desktops, Android, iOS and Windows phones and tablets, Macs, Chromebooks, Linux devices… the list goes on and on.

Don't despair! We've got you covered with our Unified Endpoint Management solution that takes the complexity out of IT management. Join us for a one hour webinar to learn how you can:

  • Manage all your devices within a single view
  • Deploy software to all your devices regardless of the OS
  • Simplify your patching process
  • And much more

Converged Value: ITAM and ITSM

2016年1月6日

Patricia Adams | ITAM Evangelist | LANDESK

Matt Hooper | ITSM Evangelist | LANDESK

Historically IT asset management (ITAM) and IT service management (ITSM) have been managed as separate entities with separate teams and tools. In reality, they are highly dependent upon each other with intersecting processes and shared data in the Configuration Management Database (CMDB). When these tools are integrated, they reflect that the whole is more effective than the parts.

Join IT Asset Management Evangelist Patricia Adams and ITSM Evangelist Matt Hooper at LANDESK for a one-hour webinar to explore the synergies between ITAM and ITSM, and the benefits an organization can achieve with greater visibility into the assets that make up its business services.

Patch Management and Cybersecurity, 2015/2016: A Look Back, A Look Ahead

2015年12月16日

Michael Dortch | Senior Product Marketing Manager | LANDESK

With numerous high-profile, high-impact hacks and security breaches reported throughout the year, 2015 was certainly a tumultuous year for IT and security managers and their teams. And 2016 shows no signs of being any less roiling.

How best to respond and prepare? Join members of the Shavlik team in this webinar, to review the lessons learned in 2015, and to gain insights to help you plan to make your enterprise more secure, in 2016 and beyond.

How to Build the Business Case for ITAM

2015年12月9日

Patricia Adams | ITAM Evangelist | LANDESK

Jason Christensen | ITAM Product Marketing | LANDESK

Todd Labrum | ITAM Product Manager | LANDESK

Support from your CIO, CFO, and/or CSO can determine the success or your IT asset management (ITAM) program, but gaining that support can be challenging. Fortunately, there are ways to prove business value and ROI. Providing value to key stakeholders within your organization ensures continued investment and delivers a renewed focus on your ITAM.

Join IT Asset Management Evangelist, Patricia Adams, for a one hour webinar to learn how you can demonstrate:

  • Challenges in your organization and quantify the impact
  • Benefits asset management can deliver
  • Methods to achieve support from management

How and Where to Start the Asset Management Journey

2015年12月2日

Patricia Adams | ITAM Evangelist | LANDESK

Jason Christensen | ITAM Product Marketing Manager | LANDESK

Todd Labrum | ITAM Product Manager | LANDESK

IT asset management (ITAM) helps identify existing or potential risks within your IT environment. Implementing ITAM best practices can cut costs, sometimes by as much as 25 to 50%.* Why don't more companies invest in asset management? For many, the reason may be that they don't know where to start. Join Patricia Adam's, IT Asset Management Evangelist at LANDESK, for a one-hour webinar to learn five key stages to begin implementing a successful ITAM program. During the presentation, you will gain detailed insight about the metrics associated with these processes that will influence early success to achieve risk reduction and cost efficiencies.

Discussion Points:

  • Lifecycle planning processes
  • Onboarding/off-boarding processes
  • Contract negotiation and renegotiation
  • Hardware refreshes
  • Disposal processes

CyberSecurity – From Firefighter to SecOps

2015年11月18日

Michael Dortch | Senior Product Marketing Manager | LANDESK

Is security at your enterprise focused on reactive firefighting, or on proactive business enablement?

For maximum protection and business benefit, your enterprise's security must protect in silence-it must be pervasive, ubiquitous, and invisible to users. However, too often, security teams are too busy keeping up with new threats and remediation efforts to deliver truly integrated, proactive, and seamless security that protects all assets, connections, and users.

Getting a Handle on Your Help Desk

2015年11月11日

Invicta Software

As a certified LANDESK One partner, Invicta Software has developed unique technology that seamlessly integrates with LANDESK Management Suite. This 45-minute live Webinar will explore exclusive ways that you can leverage your existing LANDESK investment.

Discussion Points:

  • Reigning in the number one reason for help desk calls
  • Practical advice for small organizations looking to implement the best of ITIL v3
  • Best practices for empowering the Service Desk with LANDESK Management Suite functionality
  • Question and answer time with our seasoned team of experts

UEM – Automating Project Rollouts

2015年11月4日

Organizations no longer just do software distribution. They roll out software as management and staged projects. See a quick preview of how Management and Security10 will assist you in creating a project plan, automate the roll out of software and patches, and have greater visibility and control over your entire project. Below are a few questions we hope you'll ask yourself before you join us for this webinar.

Discussion Points:

  • How many software deployments do you expect to have this next year?
  • How automated and repeatable are your patch processes?
  • Would you like a timeline view of each stage of your implementation?

Three Reports That Will Make Your CIO Look Like a Rockstar!

2015年10月28日

Bruce Cameron | Xtraction Area Director | LANDESK

Learn how Xtraction reports and analytics can help you make more informed business decisions. Xtraction is a self-service, easy-to-deploy reporting solution that provides visibility into company data to support decisions at all levels in the business and IT world without technical or advanced analytical knowledge. Display multiple data sources in dashboards and reports easily, with simple drag-and-drop functions. Dramatically improve insight into your business with real-time dashboards, historical reports, and views into future events. Leverage operations alerts and schedule reports to ensure thorough coverage of your service is constantly in hand.

View an exciting hour with Bruce Cameron, Xtraction Product Evangelist. Bruce will show the power and simplicity of the Xtraction analytics system.

 

Four Policies You Need to Jump Start Your ITAM Program

2015年10月21日

Patricia Adams | ITAM Evangelist | LANDESK

Todd Labrum | ITAM Product Manager | LANDESK

Knowing the IT assets you have, where they are, and how they are performing can be challenging. However, by effectively building and implementing processes and policies, you gain necessary visibility into your IT environment. In turn, this empowers you to make informed decisions and avoid both the financial and security risks associated with your IT assets.

Join IT asset management expert Patricia Adams for a one-hour webinar to learn four policies needed to make your IT asset management program successful.

Discussion Points:

  • Loss and theft
  • Centralized procurement
  • Software downloads
  • Standards

The Need for Knowledge

2015年10月14日

Matt Hooper | ITAM Evangelist | LANDESK

The single most important process in IT is Knowledge Management. Yet most organizations neglect this process, seeing it simply as the creation of Knowledge Base Articles. Knowledge Management in modernized IT organizations is based on architecture of knowledge artifacts that are collected through integrated processes. Enterprise Knowledge requires five things to be successfully implemented. With these five components in place, knowledge will increase the value of every process and activity IT is supporting, which in most businesses is 90% of their operation.

Watch ITSM expert Matt Hooper in this webinar to see how you can increase enterprise business value through these modern knowledge management practices.

Arm Yourself with Analytics

2015年10月7日

Poul Nielsen | CMO | Nexthink

Technology trends such as consumerization of IT, BYOD, virtual applications and desktops, mobility, external service providers, cloud, and SaaS present new challenges for IT operations management. These trends, referred to collectively as Hybrid IT, is forcing IT organizations to be responsible for service delivery and quality without necessarily having control or visibility into the services or back-end infrastructure. This lack of visibility, from the network and server perspective, is driving the need to understand IT service delivery and quality from the end-user perspective. LANDESK, in conjunction with Nexthink, enables IT organizations to better understand and manage IT service delivery, quality, and security through continuous real-time end-user analytics and actionable reporting.

Watch Nexthink's CMO Poul Nielsen to learn how Nexthink translates end-user data into meaningful real-time analytics and intelligence that can transform the way you approach end-user management and security with LANDESK.

Encryption with WinMagic

2015年9月30日

WinMagic

To deliver user-centered IT, your enterprise needs to deliver user-centered security-robust, comprehensive protection of every authorized user and every device, network, and corporate resource they use. A critical element of that security is how you manage protection of one of your organization's most valuable resources: its information.

Today, growing numbers of enterprises are integrating innovative data encryption methods into their overall IT, information, and security management solutions. Those organizations are achieving maximum data protection with minimum disruption to users or their businesses.

Your enterprise can reap these benefits, too. Join LANDESK and WinMagic for an informative Webinar, “Secure Your Data-Secure Your Enterprise.” You will learn specific steps you and your colleagues can begin to take immediately to achieve comprehensive information protection and truly user-centered security and IT.

LANDESK and Nexthink - Smarter IT Through End-User Analytics

2015年9月9日

Poul Nielson | CMO | Nexthink

The IT landscape has changed beyond recognition over the past few years. Technology trends such as consumerization, BYOD, virtual applications, virtual desktops, and mobility have created a number of unique challenges for IT operations management. Are you overwhelmed by the need to understand and manage this confusing and complex environment? We can help! LANDESK, in conjunction with Nexthink, enables you to better manage your environment through gaining a real understanding of the user's IT usage experience, through user and service analytics, and actionable reporting.

Watch Nexthink's CMO, Poul Nielson, in a one-hour webinar to hear how the new Nexthink product release advances even further your ability to understand the end-user IT experience and transform data into meaningful real-time analytics and intelligence. Also see how combining LANDESK and Nexthink solutions can provide IT with a unique contextual perspective and proactive ability in managing, delivering, and improving IT service.

Structuring Self-Service Provisioning

2015年9月2日

Matt Hooper | ITSM Evangelist | LANDESK

The ITSM community has gone a bit crazy with self-service needing to be like Amazon. On-line ordering and self-service are not the same thing. If you want to provision services beyond simple requests, you need to structure your design with Service Management integration. This webinar will cover the Whys, Whats, and Hows to design and craft an Enterprise Self-Service system.

Leveraging marketing, supply chain, and service management best practices, our ITSM Product Evangelist Matt Hooper will discuss key ways to make your self-service valuable and usable in the enterprise. This will not be a discussion about portals and shopping carts, but a real-world review of enterprise agility created through self-service.

Watch this installment in our webinar series, "Crafting an Enterprise Self-Service System." Learn how IT is using the power of self-service tools to become more responsive, save money, and help their users work more effectively.

Protect in Silence

2015年8月26日

Michael Dortch | Senior Product Marketing Manager | LANDESK

Is security at your enterprise focused on reactive firefighting, or on proactive business enablement?

For maximum protection and business benefit, your enterprise's security must protect in silence. It must be pervasive, ubiquitous, and invisible to users. However, too often, security teams are too busy keeping up with new threats and remediation efforts to deliver truly integrated, proactive, and seamless security that protects all assets, connections, and users.

Watch this stimulating and informative webinar, Cybersecurity: From Firefighting to "SecOps." Learn how IT and security decision-makers in enterprises across multiple industries are making security more agile, operationally focused and effective, and how you and your colleagues can also do so. 

Upgrading Your OS Without Distress

2015年8月12日

Windows 10 is here, which means an OS migration is in your future -- again. Regardless of what you're migrating from, an OS upgrade is inevitable. It's time to assess, migrate, and manage for the long-term, without the pain.

Watch this one-hour, on-demand webinar discussing how you can overcome migration challenges and alleviate concerns about application incompatibility and user disruption.

Introducing the ITSM SnapIT

2015年8月5日

Kirk Noren | Director, Sales Engineering | LANDESK

What if an end-user could get immediate, relevant IT advice or knowledge on their mobile phone, for any issue their mobile camera can see at the time? SnapIT makes it easy to get that advice. The individual user experience from question to answer is transformed.

Watch this on-demand one-hour webinar and hear about this new concept we call SnapIT. This is your opportunity to learn how you can offer a totally new user-experience to your end users using LANDESK Workspace mobile app with service desk Incident and Knowledge processes.

Secure Mobile Email Without Compromising Productivity

2015年7月29日

Eran Livne | Product Manager | LANDESK

Email is the most commonly accessed application on mobile devices. However, companies have struggled to secure email because traditional approaches have been frustrating to users, limiting adoption. Securing mobile email no longer needs to be so difficult.

Watch this complimentary on-demand webinar taking an innovative approach to securing mobile email and data while preserving the native email experience for users. Rather than focusing on containing and protecting data on mobile devices, LetMobile prevents data from being stored on these devices. By prohibiting data to be stored, sensitive corporate data is protected in the event a device becomes lost, stolen, or compromised in any way.

Stop IT Overspend

2015年7月15日

Matt Bingham | Director, Product Management | LANDESK

Jason Christensen | ITAM Product Marketing Manager | LANDESK

Are you like 80% of businesses that are overpaying for software licenses?* IT overspend is prevalent in today's organizations. Because of the lack of accurate reporting, businesses are paying for software licenses they are unsure if they even need. Compounding this, non-compliant companies are experiencing significant financial risks from fines and security breaches.

Watch this 45-minute on-demand webinar for a demonstration of the LANDESK Asset Manager Workspace that provides an Infographic-style dashboard allowing IT Managers the ability to view their current state of compliance, where licenses can be optimized, and view hardware issues at a glance.

Foster Continual User-Centered Service Improvement

2015年7月8日

Ian Aitchison | Director, Product Management | LANDESK

IT departments are challenged with maintaining systems while being charged with innovating to help their organizational productivity. Maybe you want to re-position IT as an innovative, changing, and improving force but just can't make it happen.

Watch this one-hour, on-demand webinar where we address the challenges of integration and discuss a range of business and technology integration approaches proven to foster continual user-centered service improvement.

Discussion Points:

  • Why IT needs to innovate and why IT struggles to innovate
  • How technology shifts can provide dramatic improvement - often with little or no additional investment
  • A 5-step plan to introduce an easy, effective innovation process into IT
  • Ideas for small innovations steps that make a big difference, fast

Contain Threats. Not Productivity.

2015年6月24日

Bufferzone

LANDESK Security Suite protects against today's threats using a layered security approach, including vulnerability management, application control, Antivirus, and security configuration management. BUFFERZONE, a LANDESK One Certified Partner, complements Security Suite by adding a security layer to protect application exploits effectively through a secure container reducing risk and limiting the impact of malicious threats.

Watch this 45-minute on-demand webinar with LANDESK Security Suite and BUFFERZONE experts covering how the two solutions work seamlessly together to defend organizations from the advanced threats that evade detection.

Unify and Automate with LANDESK Service Desk

2015年6月17日

Melanie Karunaratne | Product Marketing Manager | LANDESK

Bill Addenbrooke | Systems Engineer | LANDESK

Employees expect more from IT. Increasingly, it's presumed that IT will offer a service experience equal to the service itself, respond differently, and be more agile to business changes-yet still offer high-quality support. But limited resources and time make it difficult to confront this scenario.

Watch this on-demand webinar for an eye-opening webcast where you will discover how integrating and automating existing service management technology and processes allow IT organizations to act faster, provide innovative solutions, and enhance delivery of existing services and support.

Intuitive IT Anywhere

2015年6月10日

Adam Smith | Senior Product Marketing Manager | LANDESK

Bennett Norton | Sales Engineer | LANDESK

The heart of IT is about empowering people. By keeping users happy, you make IT more strategic and the business more productive. Too often, organizations use IT management tools that provide too much information for certain IT-related roles, require significant training, and ultimately deliver only small pieces of information people need to do their job.

Watch this on-demand webinar covering how LANDESK Workspaces is the most intuitive experience IT can provide to increase productivity and empower the roles that consume the most IT data and services.

Migrating Your OS Shouldn't Be Painful

2015年6月2日

Jerry Winkel | Services Business Development Director | LANDESK

Regardless of what you're migrating from, an OS upgrade is inevitable. It's time to assess, migrate, and manage for the long-term -- without the pain. Windows 10 is almost here, which means an OS migration is in your future -- again. LANDESK Professional Services has migrated tens of thousands of devices to new operating systems, and we offer solutions that help ease migration headaches and provide a more seamless experience.

With options for centralized and user initiated upgrades, our methods offer the IT department incredible flexibility during the upgrade process. Watch this webinar covering how you can overcome migration challenges and alleviate concerns about application incompatibility and user disruption. You'll also learn the simplified processes of:

  • Preserving user data
  • Migrating encrypted devices
  • Restoring applications
  • Migrating local printers
  • Migrating remote sites with limited bandwidth
  • Migrating shared devices

Aligning Service Desk and ITAM for Asset Compliance

2015年5月27日

Jan Oberg | CEO | ITAMOrg

What is the Service Desk's role in relation to proper IT Asset Management control -- are they involved? Should they be?

Watch this webinar for an introduction to IT asset management and the role Service Desk plays to ensure IT asset compliance. In cooperation with The Service Desk Institute (SDI), you'll learn how these two solutions work together to: 

  • Maintain change histories across an asset's entire lifecycle
  • Aggregate data to enable a single view on asset context and accountability
  • Retain a service history for each asset to help collect cost and maintenance data over time
  • Connect hardware, software, license, discovery, and entitlement data together so you can reconcile software entitlements against discovery for true compliance management
  • Improve service levels, support the service lifecycle, and take control of your IT environment

Smarter IT Through End-User Analytics

2015年4月22日

Da-Rell Gilbert | Sales Director | Nexthink

Marcel Shaw | Federal Sales Engineer | LANDESK

How many times has your administrative team claimed that all systems were online and functioning correctly, only to discover that they weren't? Imagine the ability to detect diminished or total loss of service before your end-users call to report the problems. With the Nexthink End-User IT Analytics from LANDESK, you can.

Watch as LANDESK expert, Marcel Shaw, and Nexthink expert, Da-Rell Gilbert, give a technical demonstration.

Discussion Points:

  • Help IT become more proactive
  • Shorten troubleshooting time dramatically
  • Target affected users with a resolution

Cover Your Assets With ITAM

2015年4月15日

Matt Bingham | Product Marketing Director | LANDESK

It's time to assess your actual needs with IT asset management. Watch ITAM expert, Matt Bingham, and hear how to reclaim operational expenses, survive audits, and gain complete visibility of all your IT assets with the LANDESK IT Asset Management Suite. We empower you to manage your technology to deliver exceptional business value.

Solving the Top 3 Patch Issues

2015年3月25日

Marcel Shaw | Sales Engineer | LANDESK

Keeping all of an organization's endpoints patched and up-to-date is crucial to staying ahead of the latest exploits and vulnerabilities.

Watch LANDESK Patch Management Expert, Marcel Shaw, to learn how to tackle the top three patch management challenges organizations deal with on an ongoing basis.

Discussion Points:

  • How do I patch all my non-Microsoft applications and operating systems effectively and efficiently?
  • How do I keep my road warriors patched and up-to-date?
  • How do I simplify and improve my patch process so it requires less IT effort, decreases my exposure to vulnerabilities, and increases patch deployment success rates in a timely manner?

Self Service: Empower Your Users

2015年3月18日

Jeff Hance | Senior System Engineer | LANDESK

Hear from ITSM Specialist, Jeff Hance, as he navigates through the LANDESK IT service management solution, providing tips to reduce time spent creating and resolving issues or requests from the end user and analyst perspective.

Discussion Points:

  • Providing a consistent experience across platforms
  • How knowledge can take your team from good to great
  • Harnessing the power of technology to speed resolution
  • Best-in-class service catalog and self-service solution

How to Build a Successful Self-Service Environment

2015年2月18日

Jeff Hance | Senior Systems Engineer | LANDESK

Implementing self-service capabilities in your organization means IT can deliver high-end, 24/7 support from anywhere. Users stay productive, you meet service level expectations, and you spend less on IT.

Watch LANDESK IT Service Management (ITSM) expert, Jeff Hance, for a one-hour webinar to learn how to implement a successful self-service strategy that empowers your users.

Beyond PCI Compliance

2015年2月4日

Gerald Ashby | Senior Product Manager | LANDESK

Retailers everywhere are experiencing the threat of cyber criminals who hack their way to access confidential data. Recently, an explosion of breaches have dominated the news headlines. In fact, nearly one billion records were compromised in 2014 alone.* It is also true that PCI compliant organizations are still being breached at the endpoints, proving that the DSS standards are not enough protection. It's time to go beyond compliance and gain real data security.

Nexthink

2015年1月15日

Beau J. Wells | Solutions Architect | LANDESK

With user-based pricing, the four-in-one suite is available at one price, regardless of the type of user or how many devices or platforms each user has. Stop worrying about the cost of controlling your endpoints and focus on the best way to manage and secure them.

Software Asset Management

2014年12月10日

Ron Kirkland | Sales Engineer | LANDESK

George Leonard | IT Asset Manager | Sealed Air

Take control of your software monitoring, and reclaim operational expenses with LANDESK IT Asset Management Suite. 78% of businesses don't know if they have the right software licenses*. Make sure you're a part of the 22% who have control of their software assets.

Watch this webinar with LANDESK IT asset management experts Ron Kirkland and George Leonard.

*Source: http://www.itassetmanagement.net/2013/10/14/rimo3-infographic/

Discussion Points:

  • Software Asset Management - Discovery and inventory
  • Reclamation - Reducing IT overspend
  • Software Compliance - How to survive an audit

Hardware Asset Management

2014年12月3日

Matt Bingham | Director, Product Management | LANDESK

Marcel Shaw | Senior Systems Engineer | LANDESK

Michael Stout | Principal Product Manager | LANDESK

Track and maintain all your hardware assets across your environment automatically with LANDESK IT Asset Management Suite. Gain complete visibility with B2B connectors that aggregate manufacturer, vendor, and reseller data, providing you with accurate and timely information from the moment you purchase your hardware asset through its entire lifecycle. Now you can import and track warranty data and automate recalls for assets like batteries, printer ink, and toner.

Steps to Awesome IT Success with an Automated Service Catalog

2014年11月19日

Ian Aitchison | ITSM Product Director | LANDESK

Marcel Shaw | Sales Engineer | LANDESK

End user expectations are high. IT must innovate and engage to increase business productivity. Sometimes “keeping the lights on” just isn't enough. So, if you do one thing to improve your IT/business relationship, it should be the introduction of Self Service and a Service Catalog.

In this session, learn how ‘Service Catalog’ means much more than just self-service, understand how code-free process design and automation can transform the end user experience of IT, and hear real world best practice advice gained from other organizations that have transformed their employees' perception of enterprise IT.

Patching in the Data Center: Not a Solved Problem!

2014年11月12日

Rob Juncker | Vice President, Engineering | LANDESK

John Rush | Systems Engineer | Shavlik

Jordan Pusey | Product Marketing | Shavlik

Patching servers is inherently difficult. With shrinking maintenance windows, VM sprawl, five nines of service reliability, and the inherent hazards of deploying patches to mission critical servers, patching in the data center is fraught with danger.

Watch Rob Juncker and John Rush to see how Shavlik Protect takes control of the patching process to secure the data center.

Discussion Points:

  • Patching

Mobile Security Where It Matters: Email

2014年11月12日

Eran Livne | Product Manager | LetMobile

Rob DeStefano | Product Marketing Manager | LANDESK

Whether accessing email, or corporate information from databases, applications or intranet drives, securing that information when accessed on mobile applications is critical. The bottom line is that securing the personal device isn't the big requirement for enterprises. The focus of corporate IT administrators needs to be securing the information accessed on these personal devices.

How to Extend your Asset Management Strategy to Non-Computer Devices

2014年11月5日

Beau J. Wells | Solutions Architect | LANDESK

You can't control costs and increase efficiency unless you know what assets you have, where they are, and how they're being used. That's where LANDESK Data Analytics comes in. It enables you to track and manage the entire lifecycles of computer and non-computer IT assets. Plus, it empowers you to manage changing assets effectively and efficiently.

Join LANDESK Data Analytics expert, Beau Wells, for a live one-hour webinar covering visibility and tracking of computer and non-computer assets, including associated users, contracts, maintenance agreements, phones, printers, and more.

Discussion Points:

  • Asset Control
  • B2B Connectors
  • Executive Reports

Improve IT’s Reporting and Decision Confidence

2014年10月29日

Eric Garlepp | Solutions Architect | LANDESK

Imagine asset information that helps you make smarter business decisions. With the data normalization and standardization capabilities of Data Analytics, you gain a better view of all your assets, where they are, and how they're being used-and avoid the hefty financial penalties of software licensing mistakes.

Join LANDESK Data Analytics expert, Eric Garlepp, for a live one-hour webinar covering hardware asset management topics that will ultimately improve IT's decision-making confidence.

Discussion Points:

  • B2B Connectors
  • Data Normalization
  • Data Mapping
  • Warranty

Re-Invented: The Computer Inventory (Everything You Wish You Knew)

2014年10月22日

Beau J. Wells | Solutions Architect | LANDESK

Understand how your licenses and software are being used, optimize your licensing costs, and be ready for a software audit at any time.

Discussion Points:

  • B2B Connectors
  • Internal Connectors
  • Inventory
  • Discovery

Aggregating Manufacturer & Reseller Information via the Cloud

2014年10月15日

Bennett Norton | Sales Engineer | LANDESK

Ever wonder if there’s an easier way to reduce “renegade” purchasing, eliminate unnecessary acquisitions, and automate the process of tracking purchases? Join us for a one-hour live webinar with a LANDESK Data Analytics expert who will share insights into LANDESK B2B connectors. These proven tools let you connect directly to the databases of more of your vendors, resellers, and manufacturers. Then, using Vendor, Manufacturer, Enterprise Aggregator, and Services connectors, you can import purchases, warranty information, systems management data, and services information automatically for a noticeable improvement in inventory accuracy.

Discussion Points:

  • B2B Connectors

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