What we offer at LANDESK support

With a team of technical engineers, online assistance, and 24x7 phone help, Support can help you gain the most from your LANDESK products. Find solutions for top issues, discuss problems, or obtain one-to-one assistance from your regional team.

User community

Troubleshoot, search knowledge base articles, download whitepapers, and participate in our discussion forums.

Self service portal

Search known solutions, update your user profile and existing support requests, ask the support teams to contact you.

Assisted phone support

Contact your local support team and get personalized assistance.

Americas | EMEA | Asia Pacific

Product documentation

Find documentation for LANDESK products, including online help and user guides.

E-Learning

Please log in using your registered company email address to access E-Learning.

Technical account manager

LANDESK also offers five levels of technical account management support designed to meet your needs and budget.

Downloads

You can access the latest Service Packs and Hot Fixes on the downloads area of the User Community. Please log in using your registered company email address so we can verify your download access.

Latest for Systems and Security

Latest for IT Service Management

About LANDESK Support

Different levels of support are available depending on your business requirements, including:

  • Unlimited online support
  • Priority phone support
  • E-learning
  • 24 x 7 support
  • Dedicated Technical Account Management

Unsure what contract you have? Visit the Support Portal to check your support program and access priority phone numbers.

FAQs about my LANDESK support contract

Product End-of-Life

LANDESK products are constantly updated to meet the needs of rapidly changing IT environments. As new products are released, previous versions are supported and maintained for a certain amount of time.

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