Resources

LANDesk Resource Library

Welcome to the LANDesk Resource Library. To view items in the library, click on a product name below. If you’re looking for information regarding patches, updates, and technical documents, visit the Product Documentation page.

Product Overview

LANDesk® Solutions
Product Brochures
LANDesk Solutions Overview (English)
English A4 | Spanish

Systems Lifecycle Management

LANDesk® Management Suite
Articles
Automation: It’s a Matter of Time (English)
Automation: Unleash IT Productivity (English)
Innovation: IT Flex for Evolving Technology Needs (English)
LANDesk® Management Suite 9 - Why Upgrade? (English)
Mainstream Your Mac Support with LANDesk Management Suite (English)
Simplify IT: IT Power with Remote Control (English)
Simplify IT: Unified Command and Control (English)
Data Sheets
LANDesk® Management Suite 9 for Mac (English)
Product Brochures
LANDesk® Management Suite 9 (English)
French | German | Chinese | Japanese | Italian | Spanish
Whitepapers
Avoiding the Seven Pitfalls of Windows 7 Adoption (English)
French | German | Japanese | Italian | Spanish | Swedish | Norwegian
Best Practices in Power Management: From Desktop to Data Center (English)
Developing an IT Management Strategy for Success (English)
Drive Down IT Costs and Boost Enterprise Productivity with Automated Software Management (English)
How to Migrate to Windows 7 with Limited Resources (English)
IDC: Validating the Business Benefits of Integrated Systems Management (English)
French | Italian | Spanish
Intel AMT Remote Problem Resolution (English)
LANDesk Power Management (English)
French | German | Chinese | Japanese | Spanish
LANDesk® Agent for Mac Operating System Deployment (English)
Mitigating Risk through IT Asset Management (English)
French
Mobility Tipping Points (English)
French | German | Italian
LANDesk® Mobility Management
Data Sheets
LANDesk® Mobility Management (English)
Chinese | Japanese | Italian
Whitepapers
Mobility Tipping Points (English)
French | German | Italian
LANDesk® Application Virtualization
Product Brochures
LANDesk® Application Virtualization (English)
French
Whitepapers
Distributing, Updating and Managing Virtual Software Applications Quickly and Cost Effectively (English)
French
LANDesk® Power Manager
Data Sheets
LANDesk® Power Manager (English)
Japanese
LANDesk® Inventory Manager
Product Brochures
LANDesk® Inventory Manager 9 (English)
French | German | Chinese | Italian
LANDesk® Management Suite for Macs
Articles
Mainstream Your Mac Support with LANDesk Management Suite (English)
Data Sheets
LANDesk® Management Suite 9 for Mac (English)
Whitepapers
LANDesk® Agent for Mac Operating System Deployment (English)
LANDesk® Management Suite for ThinkVantage® Technologies
Product Brochures
LANDesk® Management Suite 9 for ThinkVantage® Technologies (English)
Whitepapers
LANDesk® Management Suite for ThinkVantage® Technologies (English)

Endpoint Security Managment

LANDesk® Security Suite
Data Sheets
PCI Compliance that Talks the Talk—and Walks the Walk (English)
Product Brochures
LANDesk Layered Security Overview (English)
LANDesk® Security Suite 9 (English)
French | German | Chinese | Italian | Spanish
Whitepapers
Achieving Security Maturity: A Layered Approach to Endpoint Security (English)
French | Japanese
Data Loss Prevention Starts at the Endpoint: Seeking Safety from the Data Loss Pandemic (English)
Network Access Control with LANDesk Trusted Access Technology (English)
LANDesk® Patch Manager
Product Brochures
LANDesk® Patch Manager 9 (English)
French | German | Chinese | Italian
LANDesk® Antivirus
Product Brochures
LANDesk® Antivirus 9 (English)
French | Italian | Spanish
Whitepapers
Front-line Malicious Code Defense for the Enterprise from a Single Management Console (English)
Japanese
LANDesk® Data Protection
Data Sheets
LANDesk® Data Protection (English)
English A4 | French | German | Italian
LANDesk® Host Intrusion Prevention
Product Brochures
LANDesk Layered Security Overview (English)
LANDesk® Host Intrusion Prevention (English)
French | German | Chinese | Japanese | Italian | Spanish
Whitepapers
LANDesk® Host Intrusion Prevention System (English)
The Hydra and the Onion: A Multi-Layered Security Model for Today’s Dynamic IT Threat Environment (English)

Cloud Solutions

LANDesk® Cloud Services Appliance
Product Brochures
LANDesk® Cloud Services Appliance (English)
French | Japanese | Italian | Spanish

IT Service Management

LANDesk® Service Desk
Data Sheets
Integration and Automation Possibilities of LANDesk® Solutions (English)
(English)
German
Product Brochures
LANDesk® Active Knowledge (English)
German
LANDesk® Computer Telephony Integration (CTI) (English)
LANDesk® Configuration Manager (English)
LANDesk® Desktop Manager (English)
LANDesk® Event Manager (English)
Italian
LANDesk® Management Information (A4) (English)
German
LANDesk® Pass Me (English)
English A4 | German
LANDesk® Resource Manager (English)
English A4 | German
LANDesk® Self Service (English)
Italian
LANDesk® Service Catalogue (A4) (English)
LANDesk® Service Desk (English)
French
LANDesk® Web Desk (English)
French
Whitepapers
ITIL®: Theory into Practice (English)
LANDesk® ITSM White Paper : Service-Oriented Configuration Management (English)
LANDesk® ITSM White Paper Knowledge Management: Knowledge Is Power (English)
Measuring the Value of IT Service Management (ITSM) (English)
The LANDesk® ITSM Maturity Model (English)
LANDesk® Asset Lifecycle Manager
Data Sheets
LANDesk® Asset Lifecycle Manager 4.0 (English)
Product Brochures
LANDesk® Asset Lifecycle Manager 4.0 (English)
French | German | Chinese
Whitepapers
A Pragmatist’s Guide to Structuring IT Asset Data (English)
KOALA in Depth: Assignment—Foundation for Reconciliation (English)
KOALA in Depth: Key Costs—Foundation for Value Analytics and Planning (English)
Japanese
KOALA in Depth: Lifecycle—Foundation for Operational Alignment and Audit Response (English)
KOALA in Depth: Ownership—Foundation for Cost Accounting and Strategic Steering (English)
Japanese
KOALA: In-Depth: Accountability-Foundation for Stakeholder Engagement (English)
SAM 1: Readiness Assurance Guide for Your Software Compliance Audits (English)
French
SAM 2: Leveraging SAM to Rein in Your Software Costs (English)
SAM 3: Structuring SAM to Solve Business Challenges (English)
SAM: Benefits Beyond the Software Audit (English)
LANDesk® Active Knowledge
Product Brochures
LANDesk® Active Knowledge (English)
German
LANDesk® Computer Telephony Integration
Product Brochures
LANDesk® Computer Telephony Integration (CTI) (English)
LANDesk® Configuration Manager
Product Brochures
LANDesk® Configuration Manager (English)
LANDesk® Event Manager
Product Brochures
LANDesk® Event Manager (English)
Italian
LANDesk® IT Service Management Integration
Whitepapers
Service Management Integration—Completing the Jigsaw (English)
French
LANDesk® Management Information
Product Brochures
LANDesk® Management Information (A4) (English)
German
LANDesk® Pass Me
Product Brochures
LANDesk® Pass Me (English)
English A4 | German
LANDesk® Resource Manager
Product Brochures
LANDesk® Resource Manager (English)
English A4 | German
LANDesk® Self Service
Product Brochures
LANDesk® Self Service (English)
Italian
LANDesk® Service Catalogue
Product Brochures
LANDesk® Service Catalogue (A4) (English)
LANDesk® Web Desk
Product Brochures
LANDesk® Web Desk (English)
French
LANDesk Mobile Web Desk
Product Brochures
LANDesk Mobile Web Desk (English)

Management Automation Platform

LANDesk® Process Manager
Data Sheets
LANDesk® Process Manager (English)
French | German | Chinese | Japanese | Italian | Spanish
Miscellaneous Brochure
Change Management (English)
French
Security Management (English)
French
Software Distribution (English)
French
Product Brochures
LANDesk® Process Manager (English)
German | Italian | Spanish
Whitepapers
An Opportunistic Entry Point into IT Process Automation (English)
Business Process Management—The Key to ITIL Success (English)
Define, Control and Refine IT Processes across Your Enterprise (English)
Sarbanes-Oxley Compliance and LANDesk Process Manager (English)
Solution Brief
Automating Server Procurement (English)
Software License Clawback (English)
LANDesk® Software Development Kits
Product Brochures
LANDesk® Software Development Kits (English)
French

Services and Support

Education Services
Product Brochures
LANDesk® Management Suite and LANDesk® Security Suite Version 9 Courses (English)
Professional Services
Miscellaneous Brochure
Certified LANDesk® Deployment Program Brief (English)
Configuration Service for the LANDesk® Management Gateway Appliance (English)
Hardware Imaging Services (English)
IPMI Configuration Services (English)
LANDesk Patch Level Assessment (English)
LANDesk Service Desk Customer Training: Overview and Agenda (English)
LANDesk® Professional Services - Health Assessment (English)
LANDesk® Upgrade Services (English)
Product Brochures
LANDesk Professional Services - Overview (English)
Support
Miscellaneous Brochure
Customer Support Frequently Asked Questions (English)
French
Customer Support Program Details (English)
Product Brochures
Advantage TAM Brochure (English)
Enterprise TAM Program Brochure (English)
LANDesk® Customer Support (English)
French
Premier TAM Program Brochure (English)
TAM FAQ (English)
TAM Programs - Support Levels Diagram (English)
© 2011 LANDesk Software