Training, E-Learning, Certification

LANDESK Education Services provides a comprehensive portfolio of courses to help you maximize your LANDESK investment.

Training Courses

Training courses are available in instructor-led, online and onsite training formats. Topicsavailable range from high-level product and industry overviews to technical content.

E-Learning Courses

Access to the E-learning library is included with the purchase of LANDESK licenses. All customers with an active maintenance contract can view the 200+ video courses.

View All E-Learning Courses
How to access the E-Learning Library

Certification

LANDESK offers world-class certification programs that provide the technical and support expertise needed to plan, deploy, support and service LANDESK solutions.

Contact Education

LANDESK Software USA

698 West 10000 South
Suite 500
South Jordan, Utah 84095
(801) 208-1312 or (801) 208-1339
Training Facility (US)

LANDESK Software UK

3 Arlington Square
Downshire Way
Bracknell
Berkshire RG12 1WA
+44 01344 442100
Training Facility (UK)

 
Classroom Training inquiries: training@landesk.com
E-Learning Related inquiries: elearning@landesk.com

Learn More

  • LANDESK Systems and Security Boot Camp Training

    Audience

    This accelerated bootcamp is intended for system administrators, networking professionals, and anyone responsible for configuration of the LANDESK environment. Pre-existing product knowledge is not required outside the viewing of the prerequisite E-Learning modules.

    Bootcamp Description

    This five-day training course covers topics from both LANDESK Management Suite and LANDESK Security Suite products. Using the combination of both E-Learning and instructor-led training, students will quickly learn key fundamental skills on how to configure the LANDESK environment. Students will configure role-based administration, generate standard and custom reports, and learn how to fine tune their system according to best known methods. Hands-on exercises are available for pushing the LANDESK agent, capturing inventory, remote control, software distribution, deploying patches, and working with Operating System Deployment and Provisioning.

    Cost: $3,750 USD / £2,500

    Duration: 5 days

    Hours: 8:30 a.m.–4:30 p.m.

    More information: Download course brochure.

    Registration Information: Register online.

    For questions, please contact LANDESK Education at Training@LANDESK.com.

  • LANDESK Service Desk Boot Camp Training

    Audience

    This accelerated bootcamp is intended for IT professionals tasked with the administration and design of LANDESK Service Desk. There is no requirement for existing knowledge of the LANDESK products, however prerequisite E-Learning modules are required viewing for anyone new to the products.

    Bootcamp Description

    TThis five-day training course covers topics from both the administrative and design functions within LANDESK Service Desk. In-class learning is supplemented by E-Learning modules. Students will learn how to configure and manage the key aspects of LANDESK Service Desk, including Object, Window & Process Design; web access for both Analysts and End Users and administrative functions including Service Level Management, User Management and Knowledge Management.

    Cost: $3,750 USD / £2,500

    Duration: 5 days

    Hours: 8:30 a.m.–4:30 p.m.

    More information: Donwload course brochure.

    Registration Information: Register online.

    For questions, please contact LANDESK Education at Training@LANDESK.com.

  • Software Distribution Instructor Led Online Training

    What Is It?

    LANDESK Education Instructor-Led Online (ILO) classes are taught live by a Certified LANDESK Instructor at a specific date and time. Students attend and participate in an interactive classroom environment from the comfort of their home or office using a broadband Internet connection.

    Students also have access to a virtual lab environment, and receive guided, hands-on training to complete the accompanying labs. The curriculum includes several focused E-Learning courses that are made available to students both prior to and after the instructor-led portion of the class. Printed courseware is sent to the student ahead of time.

    How Does it Work?

    Students receive an e-mail invitation to log-in via the Internet to view the instructor’s desktop and lab environment in a Web browser. Students see a live stream Web delivery of the instructor’s screen as she/he speaks, provides examples, and answers questions. Audio is provided by telephone and conference bridge information is sent by e-mail.

    Why Are We Offering this Type of Training?

    LANDESK Education understands that many companies face reduced travel and training budgets. We aim to fill the need for specialized classroom training while saving you the associated travel and time expenses.

    We will continue to expand our class subject offerings to allow the flexibility to choose the specific topics that are most relevant to your environment and training needs.

    MSRP:

    • Full Day $600.00
    • Half Day $350.00
    • E-Learning Subscription (1 year) $350.00

    NOTE: To accommodate students from different time zones, all ILO classes are set to occur in MST (GMT-7) unless otherwise specified.

    Learning Objectives

    • Understanding the architecture
    • Creating a software distribution server
    • Deploying software distribution packages ƒ
    • Creating delivery methods ƒ
    • Understanding the benefits of LANDESK® Targeted Multicast™ technology
    • Scheduling a software distribution task ƒ
    • Using LANDESK® Desktop Manager ƒ
    • Using LANDESK® Application Virtualization ƒ
    • Using cache and preferred package server ƒ
    • Understanding Microsoft’s distribution file system ƒ
    • Troubleshooting software distribution

    More information: Download course brochure.

    Registration Information: Register online.

    For questions, please contact LANDESK Education at Training@LANDESK.com.

  • Patch and Compliance Instructor Led Online Training

    What Is It?

    LANDESK Education Instructor-Led Online (ILO) classes are taught live by a Certified LANDESK Instructor at a specific date and time. Students attend and participate in an interactive classroom environment from the comfort of their home or office using a broadband Internet connection.

    Students also have access to a virtual lab environment, and receive guided, hands-on training to complete the accompanying labs. The curriculum includes several focused E-Learning courses that are made available to students both prior to and after the instructor-led portion of the class. Printed courseware is sent to the student ahead of time.

    How Does it Work?

    Students receive an e-mail invitation to log-in via the Internet to view the instructor’s desktop and lab environment in a Web browser. Students see a live stream Web delivery of the instructor’s screen as she/he speaks, provides examples, and answers questions. Audio is provided by telephone and conference bridge information is sent by e-mail.

    Why Are We Offering this Type of Training?

    LANDESK Education understands that many companies face reduced travel and training budgets. We aim to fill the need for specialized classroom training while saving you the associated travel and time expenses. We will continue to expand our class subject offerings to allow the flexibility to choose the specific topics that are most relevant to your environment and training needs.

    MSRP: ƒ

    • Full Day $600.00
    • Half Day $350.00
    • E-Learning Subscription (1 year) $350.00

    NOTE: To accommodate students from different time zones, all ILO classes are set to occur in MST (GMT-7) unless otherwise specified.

    Learning Objectives

    • Understand Patch and Compliance architecture
    • Understand agent settings
    • Understand Patch and Compliance process
    • Downloading definitions
    • Scanning devices ƒ
    • Downloading files ƒ
    • Applying updates to devices ƒ
    • Creating custom definitions and detection rules
    • Understanding detection rule properties
    • Using custom groups
    • Additional features of Patch and Compliance
    • Using autofix
    • Gathering historical information
    • Using custom groups to block applications
    • Configuring custom columns
    • Viewing inventory settings
    • Running frequent security scans
    • Creating a scheduled task as a policy

    More information: Download course brochure.

    Registration Information: Register online.

    For questions, please contact LANDESK Education at Training@LANDESK.com.

  • Provisioning Instructor Led Online Training

    What Is It?

    LANDESK Education Instructor-Led Online (ILO) classes are taught live by a Certified LANDESK Instructor at a specific date and time. Students attend and participate in an interactive classroom environment from the comfort of their home or office using a broadband Internet connection.

    Students also have access to a virtual lab environment, and receive guided, hands-on training to complete the accompanying labs. The curriculum includes several focused E-Learning courses that are made available to students both prior to and after the instructor-led portion of the class. Printed courseware is sent to the student ahead of time.

    How Does it Work?

    Students receive an e-mail invitation to log-in via the Internet to view the instructor’s desktop and lab environment in a Web browser. Students see a live stream Web delivery of the instructor’s screen as she/he speaks, provides examples, and answers questions. Audio is provided by telephone and conference bridge information is sent by e-mail.

    Why Are We Offering this Type of Training?

    LANDESK Education understands that many companies face reduced travel and training budgets. We aim to fill the need for specialized classroom training while saving you the associated travel and time expenses. We will continue to expand our class subject offerings to allow the flexibility to choose the specific topics that are most relevant to your environment and training needs.

    MSRP: ƒ

    • Full Day $600.00
    • Half Day $350.00
    • E-Learning Subscription (1 year) $350.00

    NOTE: To accommodate students from different time zones, all ILO classes are set to occur in MST (GMT-7) unless otherwise specified.

    Learning Objectives

    • Template driven structure
    • Differences between OS Deployment and Provisioning
    • Provisioning toolbar buttons
    • Understanding provisioning
    • Defining user variables
    • Importing a template
    • Modifying a template
    • Managing Provisioning
    • Using a Provisioning template to distribute software
    • Deploying Provisioning templates
    • ƒ Additional functionality ƒ
    • Troubleshooting Provisioning

    More information: Download course brochure.

    Registration Information: Register online.

    For questions, please contact LANDESK Education at Training@LANDESK.com.

  • Software License Monitoring Instructor Led Online Training

    What Is It?

    LANDESK Education Instructor-Led Online (ILO) classes are taught live by a Certified LANDESK Instructor at a specific date and time. Students attend and participate in an interactive classroom environment from the comfort of their home or office using a broadband Internet connection.

    Students also have access to a virtual lab environment, and receive guided, hands-on training to complete the accompanying labs. The curriculum includes several focused E-Learning courses that are made available to students both prior to and after the instructor-led portion of the class. Printed courseware is sent to the student ahead of time.

    How Does it Work?

    Students receive an e-mail invitation to log-in via the Internet to view the instructor’s desktop and lab environment in a Web browser. Students see a live stream Web delivery of the instructor’s screen as she/he speaks, provides examples, and answers questions. Audio is provided by telephone and conference bridge information is sent by e-mail.

    Why Are We Offering this Type of Training?

    LANDESK Education understands that many companies face reduced travel and training budgets. We aim to fill the need for specialized classroom training while saving you the associated travel and time expenses.

    We will continue to expand our class subject offerings to allow the flexibility to choose the specific topics that are most relevant to your environment and training needs.

    MSRP:

    • Full Day $600.00
    • Half Day $350.00 ƒ
    • E-Learning Subscription (1 year) $350.00

    NOTE: To accommodate students from different time zones, all ILO classes are set to occur in MST (GMT-7) unless otherwise specified.

    Learning Objectives

    • ƒUnderstanding inventory scanning architecture
    • Understanding inventory scanner Agent Configuration
    • Agent Configuration and the local scheduler
    • Inventory scanner randomization
    • Viewing software inventory
    • Features and functionality of Software License Monitoring
    • Architecture of Software License Monitoring
    • Navigating through Software License Monitoring
    • Creating compliance groups
    • Understanding automatically discovered applications
    • Configuring products to monitor
    • Adding product license information
    • Resetting usage data
    • Troubleshooting Software License Monitoring

    More information: Download course brochure.

    Registration Information: Register online.

    For questions, please contact LANDESK Education at Training@LANDESK.com.

  • Data Analytics Instructor Led Online Training

    Usability Brought by LANDESK Data Analytics

    Can you find your vendor warranty information on all IT equipment in your environment by serial number? Do you know how many PCs are out of warranty? Do you know what to budget for next year in hardware replacement? How many printers, copiers, routers, hubs, switches and IP phones do you have? Do you have a database of retired hardware assets? Are there enough software licenses to match the software used in your enterprise? Are you ready for the software audit or true-up with accurate usage and license count which takes advantage of Suite, Family, Downgrade, and MSDN license agreements? Have you properly counted software used on virtual devices? Are you taking advantage of Data Center licensing?

    LANDESK Data Analytics can help enable you to do these things as it captures point-of-purchase information, updates data of assets currently in use, and keeps record of retired assets, providing an end-to-end product lifecycle visual picture.

    This class will teach you the out-of-box features that Data Analytics can offer.

    Pre-Requisites: None – Level 1 Training. If you are looking for advanced Data Analytics training, this class is NOT for you.

    Class Times: 9:00 a.m. – 3:00 p.m.

    MSRP: $600

    Module Objectives

    In this LANDESK Data Analytics section you will discover:

    • Usability Brought by LANDESK Data Analytics
    • What are External Rules in LANDESK Data Analytics
    • What are Internal Rules in LANDESK Data Analytics
    • What are Form Rules in LANDESK Data Analytics
    • How to Implement Rules in LANDESK Data Analytics
    • What are Discovery Services in LANDESK Data Analytics
    • What is Asset Control in LANDESK Data Analytics
    • What Happens during the Installation of LANDESK Data Analytics
    • How to Enable LANDESK Data Analytics
    • How LANDESK Data Analytics adds data to Inventory Scans
    • How to configure a Business to Business Import
    • How LANDESK Data Analytics works with Software Licensing
  • Private Training

    Private Onsite Training

    Onsite Training for LANDESK Solutions program enables organizations to build an onsite LANDESK training program tailored to their unique environment and requirements. Organizations can choose from more than a dozen training modules that cover a variety of different aspects of LANDESK Management Suite, LANDESK® Security Suite and LANDESK Service Desk. The modular nature of this course also enables organizations to determine the number of sessions that will take place each day and the duration of the training (from 3-5 days).

    Private Instructor-Led Online Training

    Private Instructor-Led Online Training enables organizations to build a customized training program tailored to their unique environment and requirements without the added expense of travel. Organizaations can choose from more than a dozen training modules that cover a variety of different aspects of LANDESK® Management Suite, LANDESK® Security Suite and LANDESK® Service Desk. The modular nature of this course also enables organizations to determine the number of sessions that will take place each day and the duration of the training (from 1-5 days).

  • LANDESK Certification

    Certified LANDESK Engineer

    The SSM Certified LANDESK Engineer (CLE) exam or ITSM Certified LANDESK Engineer exam certifies you have the proven ability and experience to successfully manage and deploy LANDESK Systems and Security Solutions or LANDESK Service Desk. Those wishing to take the exam should have attended the LANDESK SSM Bootcamp or the LANDESK LDSD Bootcamp or have at least six months experience (or equivalent knowledge) using the respective products.

    Benefits for Employers

    • Validates the investment made in training
    • Secures the skills required to manage your IT environment
    • Improves productivity and facilitates knowledge sharing
    • Improves staff morale and loyalty
    • Benefits for Individuals
    • Demonstrates your job-related experience and skills
    • Boosts your productivity and credibility within your organization Increases potential for career progression

    To learn more about becoming a Certified LANDESK Engineer, email training@landesk.com.