Demonstrate business value

Affirm IT’s value to the business through powerful multi-level reporting that boosts visibility into your service management operation. Track, analyze, and publish service performance, cost of services, or any other data easily to the business or IT staff. Everything from drillable dashboards to customer-facing SLA reports is at your fingertips.

Download the brochure

Out-of-the-box reports

LANDESK Service Desk comes with pre-built lookups, report templates, and dashboards you can configure to suit business requirements without the need for coding.

Information delivery

Information is delivered to the right people at the right time through scheduled delivery via HTML, email, RSS feeds, browser, or mobile views.

SDI certified reports

Service Desk Institute performance results report-compliant, LANDESK Service Desk provides best-practice reports with proven success.

Management information

Use LANDESK Management Information for trend reporting and gain intelligence beyond simple metrics. Report against KPIs to apply context for decision-making.