The mobile explosion has changed the way people communicate, work, and interact. End users expect to be able to use their mobile devices to contact IT with the same consumer style experience that they would have at home.
Similarly, staying connected and still being able to work while away from the service desk environment is no longer a nice to have for service desk staff today, it’s a necessity to maintain productivity.
LANDesk IT Service Management solutions for Mobile working – LANDesk Mobile Web Desk, LANDesk Mobile Self Service — assist you in improving service delivery by providing greater access to the service desk that boosts productivity and enhances customer satisfaction.
Learn more about LANDesk Mobile ITSM.