Privacy Statement

LANDESK is committed to user privacy in all of its communications regarding its products and services. This policy outlines LANDESK's information-handling practices. If you give us information, it will be treated according to this policy. By downloading any materials from LANDESK Web sites or by providing any personal information to LANDESK via LANDESK Web sites or e-mail addresses, you agree to these terms. If you do not agree to these terms, do not use LANDESK Web sites, download any materials from them or provide information to LANDESK or its affiliated companies by e-mail or other means.

This policy covers all LANDESK Web sites and customer communications as well as personal information you provide to LANDESK Customer Support. Some LANDESK  subsidiaries or programs as well as LANDESK solution provider partners may have their own, possibly different, policies. LANDESK encourages you to read this privacy policy and those of all Web sites you visit and/or companies who send you communications.

Data Collected

LANDESK collects the domain name of visitors to our Web page, the e-mail addresses of visitors who post messages to our forums, aggregate information on the pages visitors access, user-specific information on the pages visitors access and information volunteered by visitors, such as e-mail address, survey information and/or site registrations, name and address, telephone number and fax number.

The information LANDESK collects is used to improve the content of our Web pages, to customize the content and/or layout of pages for individual visitors/groups of visitors, to notify visitors about updates to our Web site, to share with agents or contractors who assist in providing support for our internal operations, to contact visitors for marketing purposes, to share with LANDESK solution providers to help them contact visitors for marketing purposes, disclosed when legally required at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Web sites and applicable laws or to protect against misuse or unauthorized use of our Web sites. The information may be given to a successor entity in connection with a corporate merger, consolidation, sale of assets or other corporate change respecting the Web sites.

Types and Uses of Personal Information

LANDESK may use your personal information in the following ways:

  • User IDs and passwords—Provide reasonably secure access to profile areas and protected content.
  • Account information—Provides information about who you are, how to contact you and your shipping and billing information if applicable. Also contains any preferences you have provided, such as language, e-mail format and interests.
  • Feedback and support—Provides a mechanism for requesting information from LANDESK. Also used to tell LANDESK how we can improve our products, services, communications and site designs.
  • E–mail correspondence—Used to raise and respond to issues and inquiries of all types. Also used to distribute requested information about LANDESK, our products and services.
  • Transactions—Show the products and services you have requested.

If you supply LANDESK with your postal address, e-mail address or telephone number, you may receive periodic mailings, e-mails or calls from us or from LANDESK solution provider partners with information on promotions, new products and services or upcoming events. If you do not wish to receive such mailings, you can have your name put on LANDESK's do-not-write list by calling us at the number provided here, by e-mailing us at the address provided here or by writing to us at the address provided here. Please provide your exact name and address, e-mail address and/or phone number and let us know the methods by which you don’t want to be contacted by LANDESK or that you don’t want to have your information provided to LANDESK solution provider partners or both, and LANDESK will be sure your name is removed from the appropriate LANDESK list(s). If your name has previously been provided to a LANDESK solution provider partner, please contact the partner directly to have your information removed from their lists.

Authorized third-party agents may also need access to some of your information. For example, if LANDESK needs to ship something to you, we must share your name and address with a shipping company. We only provide third-party agents with the minimum amount of information needed to complete the requested service or transaction. We do not otherwise share your personal information with third-parties, unless you have granted us permission to do so. We may respond to subpoenas, court orders, or legal process. We also may choose to establish or exercise our legal rights or defend against legal claims. We may collect and possibly share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of LANDESK'S terms of use, or as otherwise required by law.

Upon request, LANDESK provides site visitors with access to unique identifier information (e.g., customer number or password) and/or contact information (e.g., name, address, phone number) that we maintain for them. Consumers can access this information by e-mailing us at the address provided here, writing to us at the address provided here or calling us at the number provided here.

Security Measures

LANDESK takes reasonable efforts to protect the personal information you share with us.

Linked Web Sites

The LANDESK Web site and/or e-mail communications may include links to third-party sites. Because LANDESK does not control these third-party Web sites, you are encouraged to review the privacy policies posted on these (and all) third-party sites.


Most LANDESK Web sites use cookies. Cookies help us provide a better user experience by measuring the Web site content that is of greatest interest to our visitors. LANDESK also uses cookies when you register for one of our Web programs. In this situation, a cookie will store useful information that enables our Web site to remember you when you return. LANDESK can only read cookies from LANDESK Web sites. If you choose to disable cookies in your browser, you can still access most LANDESK Web sites. However, some Web sites will not allow you to complete certain activities if cookies are disabled. LANDESK may use third parties to monitor Web traffic, statistics, advertisement click-through and other activities on LANDESK's sites. Where authorized by LANDESK, such third parties may use cookies, LANDESK's Web log files, Web beacons and other monitoring technologies to compile anonymous aggregate statistics about LANDESK's Web site visitors.

Current versions of Web browsers offer enhanced user controls regarding the placement and duration of both first- and third-party cookies. Search for Cookies under your Web browser’s Help menu for more information on the cookie management features available through your browser.

Accessing and Updating Information

LANDESK asks for your help in making sure your information is correct in our systems. Please notify us of changes to your name, address, title, phone number or e-mail address by calling us at the number provided here, e-mailing us at the address provided here or writing to us at the address provided here. Some LANDESK sites allow you to make these updates yourself via a profile page.


Each e-mail newsletter that LANDESK distributes includes the option to unsubscribe. You may also unsubscribe from select e-mail newsletters directly on some LANDESK Web sites, by sending an e-mail to the address provided here, calling the telephone number provided here or writing to the address provided here.


LANDESK forums are public. Please consider this before posting any information to them.

Transfer of Personal Information to the U.S.

LANDESK may process or store information provided by customers in the U.S. and elsewhere in databases located in one of our U.S. offices.

Children’s Privacy

LANDESK does not knowingly collect personal information from children under the age of 13. If LANDESK learns that we have personal information on a child under the age of 13, we will delete that information from our systems. LANDESK encourages parents to go online with their children. Here are a few tips to help make a child’s online experience safer:

  • Instruct children to never give personal information, unless supervised by a parent or responsible adult, including name, address, phone, school, etc.
  • Know the sites your kids are visiting and which sites are appropriate.
  • Review Web site privacy policies to understand how your child’s information is treated.

Policy Updates

LANDESK reserves the right to make changes and updates to this policy at any time. All updates to this policy and changes to our privacy practices will be posted here. If you are concerned about how your information is used, please review this policy periodically Last update: September 23, 2013.


If you feel that this site is not following its stated information policy, you may contact us by e-mailing us at the address provided here, writing to us at the address provided here or calling us at the number provided here.

Need Help with an Update, Access or Unsubscribe Request?

Contact LANDESK at To aid in processing your request, please include the following details:

  • Contact information: company, name, address, e-mail address, etc.
  • Name of the program, newsletter, etc. where you want the update applied.
  • Details of the request. For example, change of e-mail address, unsubscribe from a newsletter, review of personal information, etc.

Additional Questions or Comments?

Should you have any questions or comments related to this privacy policy, please contact or:

698 West 10000 South
South Jordan, UT


1-800-982-2130 (toll-free in the U.S.)