Webinars

Upcoming Webinars

Aligning Your Reporting with Your IT Maturity

14 décembre 2016

There is no doubt that every IT team -ITAM, ITSM, Security and UEM want to improve their IT Operations. However, many can't easily obtain the reports, dashboards and analytics they need  at the level of IT maturity they've achieve to assist them, and don't know where to start. 

Join Jeremy Carter for a webinar, to learn how to focus in and refine your approach to reporting based on your current people, processes and technology. We'll take you step by step through the type of reporting, dashboards, analytics and insights an organization requires to attain different levels of IT maturity. 

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On-Demand Webinars

Interchange Q&A: Save Big Money in December on Interchange 2017 Next May

6 décembre 2016

Steve Morton | CMO | LANDESK

No doubt about it, December is the month of gift giving. And LANDESK has commandeered Santa’s sleigh with generous Early Bird registration discounts for Interchange 2017 at The Mirage Hotel and Resort in sunny Las Vegas. The discount offer runs through December 21, 2016. Who doesn’t like saving money during the holidays? 

Join our December 6th webinar where LANDESK’s own comedy duo of Steve Morton and Doug Knight will preview what’s in store for you and your peers at Interchange 2017.

Internal Benchmarking Through Gamification

30 novembre 2016

Matt Hooper | ITSM Evangelist | LANDESK

Gamification—what a stupid idea…or so some of us thought. Drastic organizational improvements, increased process adoption, improved desires to create and collaborate through knowledge management: it’s time to start believing. Attend this webinar and learn from Matt Hooper, ITSM Evangelist about the ten steps for inspiring and engaging your team in ways you never thought possible.

The Biggest Mistakes Companies Make with a Software Audit

16 novembre 2016

Patricia Adams | IT Asset Management Evangelist | LANDESk

Today organizations have software installed on premise, in public and private cloud, virtualized, subscription based licenses, and let’s not forget, open source software. Discovering what is installed across all different device types is foundational to gaining the visibility needed to manage these applications. Keeping track of different license models and their license entitlement requires a combination of people, process, policy and tools.

 

This webinar focuses on the steps needed to put your software asset management program in control, and audit proof your environment. Join us to learn:

 

• Specific ways to audit proof your organization

• How much money you can lose during an audit

• Most common asset management problems in an organization

• and more!

Building your Asset Management Fan Club – Support from your CIO, CFO, CSO

9 novembre 2016

Patricia Adams | IT Asset Management Evangelist | LANDESK

Support from your CIO, CFO, and or CSO can determine the success or your IT asset management (ITAM) program, but gaining that support can be challenging. Fortunately, there’s a way to prove business value and ROI.

 

Join IT Asset Management Evangelist, Patricia Adams, for a live one-hour webinar to learn how you can demonstrate:

 

 

  • Challenges in your organization and quantify the impact
  • Benefits asset management can deliver
  • Methods to achieve support from management

 

 

Providing value to key stakeholders within your organization ensures continued investment and delivers a renewed focus on your ITAM.

Tips and Tricks for LDSS 2016.3 and Earlier Versions

2 novembre 2016

Eran Livne | Principal Product Manager | LANDESK

Ransomware and other malware pose a very real threat to organizations and their systems—and require sophisticated, multi-dimensional protection. Join Eran Livne, Principal Product Manager for LANDESK, to find out how you can use LANDESK Security Suite 2016.3 and earlier versions to better defend against these threats.

Aligning Your Reporting with Your IT Maturity

26 octobre 2016

Jeremy Carter | Senior Product Manager | LANDESK


Unified Endpoint Management: New Tools for Managing Mac and iOS Together

19 octobre 2016

Bennett Norton | Systems Engineer | LANDESK

At the heart of a Unified Endpoint Management strategy is a solution that delivers common control across the devices users carry. As more Apple devices – whether Macs, iPhones or iPads - are entering your business, you’re looking for a common approach to enroll, deploy apps, and manage these popular devices. Join us and learn how our latest release of LANDESK Management Suite 2016.3 provides a common set of tools for Mac & iOS management.

ITSM tools, Put the Why before the What

12 octobre 2016

Matt Hooper | ITSM Evangelist | LANDESK

When it comes to selecting ITSM tools, you should be focused on the “why” over the “what” and “how.” - understand where your organization is heading, your goals and objectives for IT and how best to reach those goals. Learn more about the “why” from Matt Hooper, ITSM Evangelist as well as tips on what to look for when putting together your ITSM tools short list.

Ten Mistakes Not to Make When Implementing ITAM/SAM

28 septembre 2016

Patricia Adams | Product Evangelist | LANDESK

Organizations often struggle to master the art of IT Asset Management. They stumble over the unexpected hurdles, slowing down or sometimes derailing their ITAM program development. This webinar will cover the top ten mistakes made most often by companies and how to avoid them. From governance and process to policy and tools, join Patricia Adams for our one-hour webinar where we will walk you through different facets of an ITAM program to help you become more successful in your ITAM initiative.

Reporting and Analytics for Data Driven IT

21 septembre 2016

Jeremy Carter | Product Manager | LANDESK

How can you empower business and IT users to make the right IT decisions for the business without resorting to coding reports and spreadsheets? By providing real-time, self-service analytics and data visualization dashboards quickly and easily that’s how! Xtraction provides information insights from multiple IT Operations Management data sources in a single view. Anyone can access and share real-time dashboards about the business impact of major incidents, the time-to-patch vulnerabilities, monitor asset lifecycle and more to take action faster.

Join Jeremy Carter, Product Manager to learn about reporting and dashboard solution, Xtraction. Watch a live demo and learn how easy it is for anyone to configure, connect to data sources and build dashboards without coding.

Ransomware Update: New Threats, New Defenses

14 septembre 2016

Stephen Brown | Director, Product Management | LANDESK

The fight against ransomware is nothing less than an arms race—and the bad guys aren’t slowing down. Which means you can’t, either. “Fantom” ransomware encrypts your files while pretending to be a legitimate Windows update. “Hitler” ransomware doesn’t encrypt your files—it deletes them. “Petya” ransomware doesn’t even bother with your files—it goes after the master boot records and file tables that govern access to entire hard drives.As these threats evolve, so must your efforts to detect them, protect against them, and prevent them from infecting your networks and bringing your business to a halt. Join LANDESK Director of Product Management Stephen Brown and Principal Product Manager Eran Livne for a Webinar that will help you to understand the threats, how best to combat them, and how LANDESK is evolving its solutions to help you.

Know What Joins, Uses, and Leaves Your Network

7 septembre 2016

Rex McMillan | Principal Product Manager | LANDESK

For those in IT who always want to be in the know and have the answers for their managers, this webinar is for you. Devices are constantly joining, utilizing resources on or leaving your network, but how much do you know about them? You can’t secure, track, or manage what you don’t know about on your network. That’s why it’s important for many IT teams to have timely information about devices on the network, including teams dealing with asset management, IT security, or IT operations. See a myriad of methods you can use to discover information with LANDESK solutions and then see and use that data to gain insights about your entire IT environment. You’ll also get a peek into new technologies and data integration that will make your job easier. You’ll have the answers to more questions when your manager wants to know about that next hot issue.

Getting to The Value Point of ITSM Attainment

31 août 2016

Matt Hooper | Product Evangelist | LANDESK

Every organization goes through a process of improving their operation. Despite this, ITSM initiatives struggle to get to the level of organizational effectiveness they promise. Why do so many ITSM projects fail to deliver on the value they know could be achieved? Join us for a one-hour informative webinar, where we walk through the levels of organizational capability required to achieve effective results. Learn the building blocks required to create institutional processes and a culture of shared learning and accountability that is needed to deliver optimized ITSM.

Windows 10—What You Need to Know Before You Migrate

24 août 2016

Rex McMillan | Principal Product Manager | LANDESK

Microsoft is turning up the heat, hoping more people will make the leap to Windows 10. Although it's an easier migration than Windows 7, you'll still need to consider the longterm implications of making the move to Windows 10. In this webinar we'll discuss the top questions and considerations you should be able to confidently answer before migrating. We'll also provide an overview of what to expect in your migration when you combine LANDESK automation with AppSense personalization and profile management. Join us and find out more about how to confidently move your organization to Windows 10.

Your Assets Have a Life – Don’t Lose Track

17 août 2016

Todd Labrum | ITAM Product Manager | LANDESK

Your IT environment is a complex machine of working “parts”, or assets that require updates, maintenance, and refreshing. Tracking those parts from purchase to disposal can be complicated.

 

Join Todd Labrum, ITAM Product Manager, for a live demo of LANDESK Asset Central, a solution built to monitor software and hardware lifecycles. During the presentation you will gain insight into:

 

Data imports

Data relationships

Out-of-the-box processes

Workspaces

 

And more…

Ransomware: The NSA’s Top 10 Mitigation Strategies (and More)

3 août 2016

Phil Richards | Chief Security Officer | LANDESK

The US National Security Agency (NSA) has issued a set of 10 prioritized security measures it recommends to combat ransomware and assure information security. The NSA has also collaborated with 13 other federal government agencies to produce anti-ransomware guidance for small, medium, and large organizations. Join LANDESK Chief Security Officer Philip Richards and Senior Product Marketing Manager Michael Dortch to learn details about these recommendations, and how LANDESK can help you to take advantage of them at your enterprise.

IT Dashboards and Reporting, From Zero to Hero

27 juillet 2016

Can you measure and communicate metrics around the value IT brings to the business without depending on reporting specialists? With Xtraction reporting and dashboard code-free solution-you can!

Xtraction provides information insights from multiple IT Operations Management data sources in a single view. Anyone can access and share real-time dashboards about the business impact of major incidents, the time-to-patch vulnerabilities, monitor asset lifecycle and more for greater visibility.

 

Join Jeremy Carter, Product Manager for a one-hour webinar and learn about the power of Xtraction. Watch a live demo of how easy it for anyone to configure, connect to data sources and build dashboards from scratch.

How to Select your IT Asset Management (ITAM) Vendor

20 juillet 2016

Patricia Adams | ITAM Evangelist | LANDESK

Todd Labrum | Product Manager | LANDESK

Deciding which IT asset management (ITAM) vendor is right for you can be complicated. And sorting through features and priorities most important to you and your organization can be a confusing process. Let us help.

Join Patricia Adams, ITAM Evangelist and Todd Labrum, Product Manager for this webinar to take a look at Info-Tech's recent vendor landscape report to better help you identify and select the perfect ITAM vendor.

Discussion Points:

  • Identify your key stakeholders
  • Explore your processes
  • Pinpoint your integration
  • Build your requirements

Look Outside-In Expose your IT Iceberg with Nexthink Analytics

13 juillet 2016

Mike Oleksinski | Channel & Alliance Director | Nexthink, Inc

Traditional IT service desks all work in much the same way and share the same working mantra: no call = no issue. There is a significantly inherent flaw in this model which relies on end-users to actually pick up the phone and log a call. Studies have shown that over 60% of end-users experiencing problems will never log in tickets, leaving you completely in the dark with regards to issues happening in your environment: you’re seeing only the tip of the iceberg! You will thus need data from the end-user point of view to more fully measure quality and consistency of IT service delivery: you’ll need to change your perspective and take an outside-in approach.

Microsoft Software Licensing Gotchas - How to Avoid and Optimize Your Existing Spend

6 juillet 2016

It's no secret that software licensing models have become more complex and confusing over the years, especially with virtual, cloud, and hybrid environments. Join LANDESK One partner Anglepoint for this live one-hour webinar to learn the top insider Microsoft software licensing "gotchas" from "reformed" Big 4 software auditors and how to turn your confusion into optimization and cost savings. We'll then walk you through real-life examples so you too can start taking control of your Microsoft license estate immediately.

IT Security Today: How to Close the Vulnerability Gap(s)

29 juin 2016

Philip Richards | Chief Security Officer | LANDESK

Michael Dortch | Senior Product Marketing Manager | LANDESK

Cybersecurity attacks are a large and growing business worldwide, generating a nearly constant stream of media reports of high-profile, high-impact security breaches. Despite these, at many enterprises, inadequate and inconsistent security practices create multiple, serious vulnerability gaps. Join LANDESK Chief Security Officer Philip Richards and Senior Product Marketing Manager Michael Dortch to learn about the true scope of these gaps, how best to close them, and how LANDESK can help.

5 Steps to Milk Your IT Assets for All They’re Worth

22 juin 2016

Todd Labrum | Product Manager | LANDESK

Denny Cannon | Enterprise Architect | LANDESK

IT Assets have a life of their own. Some may say they have a mind of their own. So tracking your hardware and software from purchase to disposal can be tough. Hardware ages and requires maintenance. Software needs the occasional update, and both require replacing eventually.


Join Todd Labrum, Product Manager, and Denny Cannon, Enterprise Architect, for this one-hour webinar to learn five important steps to better manage your IT assets through their lifespan. During the webinar, you will get a close look at Asset Central, a solution designed to track asset lifecycles to lower maintenance spend, drive business processes, and control IT costs.

ITSM Essentials: Gain the Most from Your Configuration Management Database

15 juin 2016

Matt Hooper | ITSM Evangelist | LANDESK

Mobile apps, hardware specifications, operating system patch levels, custom software, and other configuration items combine as business services that create the customer experience. At the heart of all this configuration information is the CMDB. Tracking changes, relating incidents, and building knowledge and support artifacts are crucial to ITSM operations. 


Join Matt Hooper, ITSM Evangelist, to learn key best practices that will help you leverage the heart of your ITSM platform, the CMDB.

ITAM, ITSM, and Security: The Foundation for Modern, User-Centered IT

8 juin 2016

Michael Dortch | Senior Product Marketing Manager | LANDESK

Patricia Adams | ITAM Evangelist | LANDESK

Your enterprise relies upon its IT assets to do business and to thrive competitively. Access to and management of the services provided by those assets is critical to enterprise agility and user productivity. And all IT assets and services must be comprehensively, effectively protected from threats and vulnerabilities, external and internal, planned and accidental.


Clearly, to deliver the modern, user-centered IT your enterprise needs, you must implement and integrate solutions and processes for IT asset management (ITAM), IT service management (ITSM) and IT security. This introductory Webinar will describe the factors and trends driving this integration in greater detail, and set the stage for further discussions of optimized, well-integrated ITAM, ITSM, and security management.

Passive Protection Against Ransomware

1 juin 2016

Stephen Brown | Director of Product Management | LANDESK

Eran Livne | Principal Product Manager | LANDESK

When an FBI agent is quoted publicly as advising ransomware victims to “just pay the ransom,” you know the threat is real and significant. And as some victims have already learned, paying the ransom does not guarantee the safe return of assets held hostage, or elimination of the threat from your infected systems.


Join LANDESK Director of Product Management Stephen Brown and Principal Product Manager Eran Livne for a lively and informative 30-minute Webinar. Learn how LANDESK Security Suite 2016 unique ransomware solution can prevent bad guys from taking your data hostage....

Arm Yourself with Analytics

11 mai 2016

Poul Nielson | CMO | Nexthink

The IT landscape has changed beyond recognition over the past few years. Technology trends such as consumerization, BYOD, virtual applications, virtual desktops, and mobility have created a number of unique challenges for IT operations management. Are you overwhelmed by the need to understand and manage this confusing and complex environment? We can help! LANDESK, in conjunction with Nexthink, enable you to better manage your environment through gaining a real understanding of the user’s IT usage experience, through user and service analytics, and actionable reporting.


Join Nexthink’s CMO, Poul Nielson, for a one hour webinar to hear how the new Nexthink product release advances even further your ability to understand the end-user IT experience and transform data into meaningful real-time analytics and intelligence. Also see how combining LANDESK and Nexthink solutions can provide IT with a unique contextual perspective and proactive ability in managing, delivering and improving IT service.

Discover Three Quick Ways to Take Advantage of a More Modernized IT User Experience

4 mai 2016

David Broschinsky | UX Manager | LANDESK

Adam Smith | Senior Product Marketing Manager | LANDESK

Jeremy Carter | Senior Product Manager | LANDESK

This webinar is a short conversation with LANDESK user experience experts. You'll learn about the design principles used to create role-based workspaces for both corporate users and people inside IT. We'll also share insights we've gathered from our UX research and how you can apply it to your internal IT services.

Join us and find out how you can modernize IT and provide the best in user experiences for your entire organization.

Discussion Points:

  • User Experience (UX)
  • Workspaces

Protect for Servers: Your Next Step Toward Complete IT Security

27 avril 2016

 You know that comprehensive security is essential to your enterprise's agility, resilience, and trustworthiness. And you're confident that you've got your users' endpoints covered. But what about your servers? LANDESK now offers [Shavlik] Protect for Servers, the industry's leading patch management solution designed specifically for servers. Watch this complementary webinar to learn more about this new LANDESK offering, and how it can complement and enhance IT security efforts at your enterprise.

 

ITAM Attainment Model

20 avril 2016

Patricia Adams | ITAM Evangelist | LANDESK

IT asset management (ITAM) and software asset management (SAM) are disciplines that have been around for over twenty years, though there are few organizations that have attained the highest level of maturity. 

Join Patricia Adams, ITAM Evangelist, for this one-hour webinar to learn how you can transform or refine your approach to increasing ITAM maturity. During the webinar, we will provide characteristics of ITAM/SAM maturity from a people, process, and technology and business impact perspective.

How to Improve Your ITSM End User Experience By Integrating Skype for Business

13 avril 2016

Sham Ramakrishnan | Manager | Sensiple

Ian Aitchison | Director, Product Management | LANDESK

Gartner stated recently, “the digital workplace is changing how IT service desks need to support the business....Traditional ITSD support channels, such as the telephone and email for business users, will fail to provide the flexibility required for the digital workplace.”1

Watch this informative webinar to find out how you can support the digital workplace and remain relevant to the business by integrating Skype for Business with LANDESK Service Desk. Learn why integrating this highly collaborative channel with Service Desk will improve user experiences, drive satisfaction, and improve productivity. Watch a demonstration to see how to turn chat into tickets and create user profiles directly from chat.

1. How IT Service Desks Should Support the Digital Workplace, Gartner 23 Nov 2016

Unified Endpoint Management: Addressing the Challenges to Updating and Patching Windows 10

30 mars 2016

Stephen Brown | Director, Product Management | LANDESK

Rex McMillan | Principal Product Manager | LANDESK

 Are you planning to move to Windows 10, but not sure how to maintain the constant flow of updates? Windows 10 is a great operating system and eventually all Windows shops will want to move. However, it's important you have a plan and the right processes in place to make sure you don't get overrun by Windows 10 updates and patches. 

 

Join endpoint security expert Stephen Brown and Windows client management expert Rex McMillan for this webinar to learn more about: 

  • Identifying top concerns to maintaining Windows 10
  • Security issues and network impacts you should plan for
  • How to automate staged updates to Windows 10

Security and Education: Smarter Users Make Safer Networks

23 mars 2016

Michael Dortch | Senior Product Marketing Manager | LANDESK

While high-profile hacks garner the bulk of the publicity, they are not the biggest threat to your organization's IT security. In 2015, Ponemon Institute and IBM found that only 45 percent of IT security breaches are caused by malicious activities. The other 55 percent are caused by system glitches or problems-and by mistakes made by legitimate users.

The good news? Regular engagement and education of those users about their roles in protecting business-critical assets can make them the most powerful elements in your organization's portfolio of security solutions.

Watch this informative and timely Webinar on “Security and Education: Smarter Users Make Safer Networks.” You'll learn how enterprises like yours are working to make their networks safer by making their users smarter-and how your enterprise can do so, too.

Weathering the Economic Downturn with an Effective IT Asset Management Strategy: Lessons from the Oil and Gas Industry

16 mars 2016

Patricia Adams | ITAM Evangelist | LANDESK

Global economic challenges shock certain industries more than others. For example, in recent years, the record rise in oil prices followed by the prolonged plunge has wielded a major impact on the petroleum industry. As the energy sector slashes budgets to weather the downturn, unprecedented numbers of PC's and software applications are no longer needed. This influences asset disposal decisions as well as software license contract negotiations. What's more, preparing for the eventual recovery requires carefully orchestrated lifecycle planning and forecasting.

Join LANDESK IT asset management evangelist, Patricia Adams, for a one-hour webinar that covers asset lifecycle planning for tough economic times. Using examples from the oil and gas industry, learn how to find savings in the IT budget, strategize for future procurement agility, and put IT asset lifecycle processes in place that will adapt to changing business environments.

Accelerating Digital Transformation Through Agile Service Management

9 mars 2016

Matt Hooper | ITSM Evangelist | LANDESK

The greatest challenge every CIO will face over the next decade is executing on their digital transformation strategy. Transforming cultural norms, processes and intelligence into a secure, mobile digital ecosystem requires a discipline ITSM experts have been fine tuning for the last decade: Continual Service Improvement (CSI).  Modern ITSM methods demand social, mobile, big data, and responsive design to eliminate waste and increase effectiveness.

Please join us for a one hour on-demand session featuring Matt Hooper, LANDESK ITSM Evangelist.  In this session, you will learn how CIO's can effectively deliver digital platforms through the four core underpinnings of agile service management. 

Xtraction Software - Changing the Way You Manage Your Business

2 mars 2016

Bruce Cameron | Xtraction Area Director | LANDESK

Learn how Xtraction reports and analytics can help you make more informed business decisions. Xtraction is a self-service, easy-to-deploy reporting solution that provides visibility into company data to support decisions at all levels in the business and IT without technical or advanced analytical knowledge. Display multiple data sources into dashboards and reports easily, with simple drag-and-drop functions. Dramatically improve insight into your business with real-time dashboards, historical reports, and views into future events. Leverage operations alerts and schedule reports, ensuring thorough coverage of your service is constantly in hand.

Join us for a one hour on-demand session with Bruce Cameron, Xtraction Product Evangelist. Bruce will show the power and simplicity of the Xtraction analytics system.

Technologies to Close the Security Skills Gap

24 février 2016

Michael Dortch | Senior Product Marketing Manager | LANDESK

The biggest challenge to the success of your IT security efforts may be your IT security people…or lack thereof. Skilled, experienced security personnel are enjoying unprecedented demand and ever-increasing salaries. Great for them, but not so great for those who need and want them.

Watch our on-demand video for an informative and timely Webinar on “Technologies to Close the Security Skills Gap.” You'll learn how automation, consolidation, visualization, and personalization technologies are helping enterprises like yours to deliver more and better security, without having to find and hire more security people.

Bringing Mobility into the Fold: The How and Why of Unified Endpoint Management

17 février 2016

Jon Sharp | Principal Product Manager | LANDESK

With the LANDESK Management and Security 2016 release, we've upgraded mobile device management (MDM) to a first-class citizen and delivered a true unified endpoint management solution. In this webinar, you'll learn how to manage mobile devices with less effort and gain greater visibility into the fastest-growing segment of devices you need to manage.

Join Jon Sharp, product manager, for this one-hour webinar to learn more about Unified Endpoint Management (UEM).

The Top 5 Most Vulnerable Vendors of 2015

3 février 2016

Chris Goettl | Senior Product Manager | Shavlik

Michael Dortch | Senior Product Marketing Manager | LANDESK

While many enterprises strive to patch their Windows systems consistently, the US National Institute of Standards (NIST) says that some 86 percent of reported vulnerabilities come from third-party applications. So which of these created the most risk for your network in 2015, and how can that information help you to have a more secure 2016?

Join the Shavlik Team for an informative Webinar: “Top 5 Most Vulnerable Vendors of 2015.” You'll learn what the Shavlik content team learned about third-party application vulnerabilities, and how that information can help you to shorten the vulnerability gap at your enterprise.

Five Ways to Modernize ITSM

27 janvier 2016

Ian Iaitchison | Director, Product Management | LANDESK

Melanie Karunaratne | Manager, Product Marketing | LANDESK

According to industry analysts, digital revenues will increase by more than 80% over the next five years and many organizations are already implementing a digital business strategy to harness this growth. In this rapidly changing environment, how well does your IT Service Management operation enable your business currently? Can you offer the services and support that users now need and want to be more productive in this new age? A modern approach to ITSM will ensure the right mix of exceptional user experiences, streamlined processes, and business value creation to assist you on your transformation journey.

Simplify Management with Unified Endpoint Management (UEM)

20 janvier 2016

Managing your users and all their devices can be a daunting task when you consider the complex nature of today's IT environments. To manage this complexity effectively, you need to somehow organize a multitude of devices including Windows laptops and desktops, Android, iOS and Windows phones and tablets, Macs, Chromebooks, Linux devices… the list goes on and on.

Don't despair! We've got you covered with our Unified Endpoint Management solution that takes the complexity out of IT management. Join us for a one hour webinar to learn how you can:

  • Manage all your devices within a single view
  • Deploy software to all your devices regardless of the OS
  • Simplify your patching process
  • And much more

Converged Value: ITAM and ITSM

6 janvier 2016

Patricia Adams | ITAM Evangelist | LANDESK

Matt Hooper | ITSM Evangelist | LANDESK

Historically IT asset management (ITAM) and IT service management (ITSM) have been managed as separate entities with separate teams and tools. In reality, they are highly dependent upon each other with intersecting processes and shared data in the Configuration Management Database (CMDB). When these tools are integrated, they reflect that the whole is more effective than the parts.

Join IT Asset Management Evangelist Patricia Adams and ITSM Evangelist Matt Hooper at LANDESK for a one-hour webinar to explore the synergies between ITAM and ITSM, and the benefits an organization can achieve with greater visibility into the assets that make up its business services.

Patch Management and Cybersecurity, 2015/2016: A Look Back, A Look Ahead

16 décembre 2015

Michael Dortch | Senior Product Marketing Manager | LANDESK

With numerous high-profile, high-impact hacks and security breaches reported throughout the year, 2015 was certainly a tumultuous year for IT and security managers and their teams. And 2016 shows no signs of being any less roiling.

How best to respond and prepare? Join members of the Shavlik team in this webinar, to review the lessons learned in 2015, and to gain insights to help you plan to make your enterprise more secure, in 2016 and beyond.

How to Build the Business Case for ITAM

9 décembre 2015

Patricia Adams | ITAM Evangelist | LANDESK

Jason Christensen | ITAM Product Marketing | LANDESK

Todd Labrum | ITAM Product Manager | LANDESK

Support from your CIO, CFO, and/or CSO can determine the success or your IT asset management (ITAM) program, but gaining that support can be challenging. Fortunately, there are ways to prove business value and ROI. Providing value to key stakeholders within your organization ensures continued investment and delivers a renewed focus on your ITAM.

Join IT Asset Management Evangelist, Patricia Adams, for a one hour webinar to learn how you can demonstrate:

  • Challenges in your organization and quantify the impact
  • Benefits asset management can deliver
  • Methods to achieve support from management

How and Where to Start the Asset Management Journey

2 décembre 2015

Patricia Adams | ITAM Evangelist | LANDESK

Jason Christensen | ITAM Product Marketing Manager | LANDESK

Todd Labrum | ITAM Product Manager | LANDESK

IT asset management (ITAM) helps identify existing or potential risks within your IT environment. Implementing ITAM best practices can cut costs, sometimes by as much as 25 to 50%.* Why don't more companies invest in asset management? For many, the reason may be that they don't know where to start. Join Patricia Adam's, IT Asset Management Evangelist at LANDESK, for a one-hour webinar to learn five key stages to begin implementing a successful ITAM program. During the presentation, you will gain detailed insight about the metrics associated with these processes that will influence early success to achieve risk reduction and cost efficiencies.

Discussion Points:

  • Lifecycle planning processes
  • Onboarding/off-boarding processes
  • Contract negotiation and renegotiation
  • Hardware refreshes
  • Disposal processes

CyberSecurity – From Firefighter to SecOps

18 novembre 2015

Michael Dortch | Senior Product Marketing Manager | LANDESK

Is security at your enterprise focused on reactive firefighting, or on proactive business enablement?

For maximum protection and business benefit, your enterprise's security must protect in silence-it must be pervasive, ubiquitous, and invisible to users. However, too often, security teams are too busy keeping up with new threats and remediation efforts to deliver truly integrated, proactive, and seamless security that protects all assets, connections, and users.

Getting a Handle on Your Help Desk

11 novembre 2015

Invicta Software

As a certified LANDESK One partner, Invicta Software has developed unique technology that seamlessly integrates with LANDESK Management Suite. This 45-minute live Webinar will explore exclusive ways that you can leverage your existing LANDESK investment.

Discussion Points:

  • Reigning in the number one reason for help desk calls
  • Practical advice for small organizations looking to implement the best of ITIL v3
  • Best practices for empowering the Service Desk with LANDESK Management Suite functionality
  • Question and answer time with our seasoned team of experts

UEM – Automating Project Rollouts

4 novembre 2015

Organizations no longer just do software distribution. They roll out software as management and staged projects. See a quick preview of how Management and Security10 will assist you in creating a project plan, automate the roll out of software and patches, and have greater visibility and control over your entire project. Below are a few questions we hope you'll ask yourself before you join us for this webinar.

Discussion Points:

  • How many software deployments do you expect to have this next year?
  • How automated and repeatable are your patch processes?
  • Would you like a timeline view of each stage of your implementation?

Three Reports That Will Make Your CIO Look Like a Rockstar!

28 octobre 2015

Bruce Cameron | Xtraction Area Director | LANDESK

Learn how Xtraction reports and analytics can help you make more informed business decisions. Xtraction is a self-service, easy-to-deploy reporting solution that provides visibility into company data to support decisions at all levels in the business and IT world without technical or advanced analytical knowledge. Display multiple data sources in dashboards and reports easily, with simple drag-and-drop functions. Dramatically improve insight into your business with real-time dashboards, historical reports, and views into future events. Leverage operations alerts and schedule reports to ensure thorough coverage of your service is constantly in hand.

View an exciting hour with Bruce Cameron, Xtraction Product Evangelist. Bruce will show the power and simplicity of the Xtraction analytics system.

 

Four Policies You Need to Jump Start Your ITAM Program

21 octobre 2015

Patricia Adams | ITAM Evangelist | LANDESK

Todd Labrum | ITAM Product Manager | LANDESK

Knowing the IT assets you have, where they are, and how they are performing can be challenging. However, by effectively building and implementing processes and policies, you gain necessary visibility into your IT environment. In turn, this empowers you to make informed decisions and avoid both the financial and security risks associated with your IT assets.

Join IT asset management expert Patricia Adams for a one-hour webinar to learn four policies needed to make your IT asset management program successful.

Discussion Points:

  • Loss and theft
  • Centralized procurement
  • Software downloads
  • Standards

The Need for Knowledge

14 octobre 2015

Matt Hooper | ITAM Evangelist | LANDESK

The single most important process in IT is Knowledge Management. Yet most organizations neglect this process, seeing it simply as the creation of Knowledge Base Articles. Knowledge Management in modernized IT organizations is based on architecture of knowledge artifacts that are collected through integrated processes. Enterprise Knowledge requires five things to be successfully implemented. With these five components in place, knowledge will increase the value of every process and activity IT is supporting, which in most businesses is 90% of their operation.

Watch ITSM expert Matt Hooper in this webinar to see how you can increase enterprise business value through these modern knowledge management practices.

Arm Yourself with Analytics

7 octobre 2015

Poul Nielsen | CMO | Nexthink

Technology trends such as consumerization of IT, BYOD, virtual applications and desktops, mobility, external service providers, cloud, and SaaS present new challenges for IT operations management. These trends, referred to collectively as Hybrid IT, is forcing IT organizations to be responsible for service delivery and quality without necessarily having control or visibility into the services or back-end infrastructure. This lack of visibility, from the network and server perspective, is driving the need to understand IT service delivery and quality from the end-user perspective. LANDESK, in conjunction with Nexthink, enables IT organizations to better understand and manage IT service delivery, quality, and security through continuous real-time end-user analytics and actionable reporting.

Watch Nexthink's CMO Poul Nielsen to learn how Nexthink translates end-user data into meaningful real-time analytics and intelligence that can transform the way you approach end-user management and security with LANDESK.

Encryption with WinMagic

30 septembre 2015

WinMagic

To deliver user-centered IT, your enterprise needs to deliver user-centered security-robust, comprehensive protection of every authorized user and every device, network, and corporate resource they use. A critical element of that security is how you manage protection of one of your organization's most valuable resources: its information.

Today, growing numbers of enterprises are integrating innovative data encryption methods into their overall IT, information, and security management solutions. Those organizations are achieving maximum data protection with minimum disruption to users or their businesses.

Your enterprise can reap these benefits, too. Join LANDESK and WinMagic for an informative Webinar, “Secure Your Data-Secure Your Enterprise.” You will learn specific steps you and your colleagues can begin to take immediately to achieve comprehensive information protection and truly user-centered security and IT.

LANDESK and Nexthink - Smarter IT Through End-User Analytics

9 septembre 2015

Poul Nielson | CMO | Nexthink

The IT landscape has changed beyond recognition over the past few years. Technology trends such as consumerization, BYOD, virtual applications, virtual desktops, and mobility have created a number of unique challenges for IT operations management. Are you overwhelmed by the need to understand and manage this confusing and complex environment? We can help! LANDESK, in conjunction with Nexthink, enables you to better manage your environment through gaining a real understanding of the user's IT usage experience, through user and service analytics, and actionable reporting.

Watch Nexthink's CMO, Poul Nielson, in a one-hour webinar to hear how the new Nexthink product release advances even further your ability to understand the end-user IT experience and transform data into meaningful real-time analytics and intelligence. Also see how combining LANDESK and Nexthink solutions can provide IT with a unique contextual perspective and proactive ability in managing, delivering, and improving IT service.

Structuring Self-Service Provisioning

2 septembre 2015

Matt Hooper | ITSM Evangelist | LANDESK

The ITSM community has gone a bit crazy with self-service needing to be like Amazon. On-line ordering and self-service are not the same thing. If you want to provision services beyond simple requests, you need to structure your design with Service Management integration. This webinar will cover the Whys, Whats, and Hows to design and craft an Enterprise Self-Service system.

Leveraging marketing, supply chain, and service management best practices, our ITSM Product Evangelist Matt Hooper will discuss key ways to make your self-service valuable and usable in the enterprise. This will not be a discussion about portals and shopping carts, but a real-world review of enterprise agility created through self-service.

Watch this installment in our webinar series, "Crafting an Enterprise Self-Service System." Learn how IT is using the power of self-service tools to become more responsive, save money, and help their users work more effectively.

Protect in Silence

26 août 2015

Michael Dortch | Senior Product Marketing Manager | LANDESK

Is security at your enterprise focused on reactive firefighting, or on proactive business enablement?

For maximum protection and business benefit, your enterprise's security must protect in silence. It must be pervasive, ubiquitous, and invisible to users. However, too often, security teams are too busy keeping up with new threats and remediation efforts to deliver truly integrated, proactive, and seamless security that protects all assets, connections, and users.

Watch this stimulating and informative webinar, Cybersecurity: From Firefighting to "SecOps." Learn how IT and security decision-makers in enterprises across multiple industries are making security more agile, operationally focused and effective, and how you and your colleagues can also do so. 

Upgrading Your OS Without Distress

12 août 2015

Windows 10 is here, which means an OS migration is in your future -- again. Regardless of what you're migrating from, an OS upgrade is inevitable. It's time to assess, migrate, and manage for the long-term, without the pain.

Watch this one-hour, on-demand webinar discussing how you can overcome migration challenges and alleviate concerns about application incompatibility and user disruption.

Introducing the ITSM SnapIT

5 août 2015

Kirk Noren | Director, Sales Engineering | LANDESK

What if an end-user could get immediate, relevant IT advice or knowledge on their mobile phone, for any issue their mobile camera can see at the time? SnapIT makes it easy to get that advice. The individual user experience from question to answer is transformed.

Watch this on-demand one-hour webinar and hear about this new concept we call SnapIT. This is your opportunity to learn how you can offer a totally new user-experience to your end users using LANDESK Workspace mobile app with service desk Incident and Knowledge processes.

Secure Mobile Email Without Compromising Productivity

29 juillet 2015

Eran Livne | Product Manager | LANDESK

Email is the most commonly accessed application on mobile devices. However, companies have struggled to secure email because traditional approaches have been frustrating to users, limiting adoption. Securing mobile email no longer needs to be so difficult.

Watch this complimentary on-demand webinar taking an innovative approach to securing mobile email and data while preserving the native email experience for users. Rather than focusing on containing and protecting data on mobile devices, LetMobile prevents data from being stored on these devices. By prohibiting data to be stored, sensitive corporate data is protected in the event a device becomes lost, stolen, or compromised in any way.

Stop IT Overspend

15 juillet 2015

Matt Bingham | Director, Product Management | LANDESK

Jason Christensen | ITAM Product Marketing Manager | LANDESK

Are you like 80% of businesses that are overpaying for software licenses?* IT overspend is prevalent in today's organizations. Because of the lack of accurate reporting, businesses are paying for software licenses they are unsure if they even need. Compounding this, non-compliant companies are experiencing significant financial risks from fines and security breaches.

Watch this 45-minute on-demand webinar for a demonstration of the LANDESK Asset Manager Workspace that provides an Infographic-style dashboard allowing IT Managers the ability to view their current state of compliance, where licenses can be optimized, and view hardware issues at a glance.

Foster Continual User-Centered Service Improvement

8 juillet 2015

Ian Aitchison | Director, Product Management | LANDESK

IT departments are challenged with maintaining systems while being charged with innovating to help their organizational productivity. Maybe you want to re-position IT as an innovative, changing, and improving force but just can't make it happen.

Watch this one-hour, on-demand webinar where we address the challenges of integration and discuss a range of business and technology integration approaches proven to foster continual user-centered service improvement.

Discussion Points:

  • Why IT needs to innovate and why IT struggles to innovate
  • How technology shifts can provide dramatic improvement - often with little or no additional investment
  • A 5-step plan to introduce an easy, effective innovation process into IT
  • Ideas for small innovations steps that make a big difference, fast

Contain Threats. Not Productivity.

24 juin 2015

Bufferzone

LANDESK Security Suite protects against today's threats using a layered security approach, including vulnerability management, application control, Antivirus, and security configuration management. BUFFERZONE, a LANDESK One Certified Partner, complements Security Suite by adding a security layer to protect application exploits effectively through a secure container reducing risk and limiting the impact of malicious threats.

Watch this 45-minute on-demand webinar with LANDESK Security Suite and BUFFERZONE experts covering how the two solutions work seamlessly together to defend organizations from the advanced threats that evade detection.

Unify and Automate with LANDESK Service Desk

17 juin 2015

Melanie Karunaratne | Product Marketing Manager | LANDESK

Bill Addenbrooke | Systems Engineer | LANDESK

Employees expect more from IT. Increasingly, it's presumed that IT will offer a service experience equal to the service itself, respond differently, and be more agile to business changes-yet still offer high-quality support. But limited resources and time make it difficult to confront this scenario.

Watch this on-demand webinar for an eye-opening webcast where you will discover how integrating and automating existing service management technology and processes allow IT organizations to act faster, provide innovative solutions, and enhance delivery of existing services and support.

Intuitive IT Anywhere

10 juin 2015

Adam Smith | Senior Product Marketing Manager | LANDESK

Bennett Norton | Sales Engineer | LANDESK

The heart of IT is about empowering people. By keeping users happy, you make IT more strategic and the business more productive. Too often, organizations use IT management tools that provide too much information for certain IT-related roles, require significant training, and ultimately deliver only small pieces of information people need to do their job.

Watch this on-demand webinar covering how LANDESK Workspaces is the most intuitive experience IT can provide to increase productivity and empower the roles that consume the most IT data and services.

Migrating Your OS Shouldn't Be Painful

2 juin 2015

Jerry Winkel | Services Business Development Director | LANDESK

Regardless of what you're migrating from, an OS upgrade is inevitable. It's time to assess, migrate, and manage for the long-term -- without the pain. Windows 10 is almost here, which means an OS migration is in your future -- again. LANDESK Professional Services has migrated tens of thousands of devices to new operating systems, and we offer solutions that help ease migration headaches and provide a more seamless experience.

With options for centralized and user initiated upgrades, our methods offer the IT department incredible flexibility during the upgrade process. Watch this webinar covering how you can overcome migration challenges and alleviate concerns about application incompatibility and user disruption. You'll also learn the simplified processes of:

  • Preserving user data
  • Migrating encrypted devices
  • Restoring applications
  • Migrating local printers
  • Migrating remote sites with limited bandwidth
  • Migrating shared devices

Aligning Service Desk and ITAM for Asset Compliance

27 mai 2015

Jan Oberg | CEO | ITAMOrg

What is the Service Desk's role in relation to proper IT Asset Management control -- are they involved? Should they be?

Watch this webinar for an introduction to IT asset management and the role Service Desk plays to ensure IT asset compliance. In cooperation with The Service Desk Institute (SDI), you'll learn how these two solutions work together to: 

  • Maintain change histories across an asset's entire lifecycle
  • Aggregate data to enable a single view on asset context and accountability
  • Retain a service history for each asset to help collect cost and maintenance data over time
  • Connect hardware, software, license, discovery, and entitlement data together so you can reconcile software entitlements against discovery for true compliance management
  • Improve service levels, support the service lifecycle, and take control of your IT environment

Smarter IT Through End-User Analytics

22 avril 2015

Da-Rell Gilbert | Sales Director | Nexthink

Marcel Shaw | Federal Sales Engineer | LANDESK

How many times has your administrative team claimed that all systems were online and functioning correctly, only to discover that they weren't? Imagine the ability to detect diminished or total loss of service before your end-users call to report the problems. With the Nexthink End-User IT Analytics from LANDESK, you can.

Watch as LANDESK expert, Marcel Shaw, and Nexthink expert, Da-Rell Gilbert, give a technical demonstration.

Discussion Points:

  • Help IT become more proactive
  • Shorten troubleshooting time dramatically
  • Target affected users with a resolution

Cover Your Assets With ITAM

15 avril 2015

Matt Bingham | Product Marketing Director | LANDESK

It's time to assess your actual needs with IT asset management. Watch ITAM expert, Matt Bingham, and hear how to reclaim operational expenses, survive audits, and gain complete visibility of all your IT assets with the LANDESK IT Asset Management Suite. We empower you to manage your technology to deliver exceptional business value.

Solving the Top 3 Patch Issues

25 mars 2015

Marcel Shaw | Sales Engineer | LANDESK

Keeping all of an organization's endpoints patched and up-to-date is crucial to staying ahead of the latest exploits and vulnerabilities.

Watch LANDESK Patch Management Expert, Marcel Shaw, to learn how to tackle the top three patch management challenges organizations deal with on an ongoing basis.

Discussion Points:

  • How do I patch all my non-Microsoft applications and operating systems effectively and efficiently?
  • How do I keep my road warriors patched and up-to-date?
  • How do I simplify and improve my patch process so it requires less IT effort, decreases my exposure to vulnerabilities, and increases patch deployment success rates in a timely manner?

Self Service: Empower Your Users

18 mars 2015

Jeff Hance | Senior System Engineer | LANDESK

Hear from ITSM Specialist, Jeff Hance, as he navigates through the LANDESK IT service management solution, providing tips to reduce time spent creating and resolving issues or requests from the end user and analyst perspective.

Discussion Points:

  • Providing a consistent experience across platforms
  • How knowledge can take your team from good to great
  • Harnessing the power of technology to speed resolution
  • Best-in-class service catalog and self-service solution

How to Build a Successful Self-Service Environment

18 février 2015

Jeff Hance | Senior Systems Engineer | LANDESK

Implementing self-service capabilities in your organization means IT can deliver high-end, 24/7 support from anywhere. Users stay productive, you meet service level expectations, and you spend less on IT.

Watch LANDESK IT Service Management (ITSM) expert, Jeff Hance, for a one-hour webinar to learn how to implement a successful self-service strategy that empowers your users.

Beyond PCI Compliance

4 février 2015

Gerald Ashby | Senior Product Manager | LANDESK

Retailers everywhere are experiencing the threat of cyber criminals who hack their way to access confidential data. Recently, an explosion of breaches have dominated the news headlines. In fact, nearly one billion records were compromised in 2014 alone.* It is also true that PCI compliant organizations are still being breached at the endpoints, proving that the DSS standards are not enough protection. It's time to go beyond compliance and gain real data security.

Nexthink

15 janvier 2015

Beau J. Wells | Solutions Architect | LANDESK

With user-based pricing, the four-in-one suite is available at one price, regardless of the type of user or how many devices or platforms each user has. Stop worrying about the cost of controlling your endpoints and focus on the best way to manage and secure them.

Software Asset Management

10 décembre 2014

Ron Kirkland | Sales Engineer | LANDESK

George Leonard | IT Asset Manager | Sealed Air

Take control of your software monitoring, and reclaim operational expenses with LANDESK IT Asset Management Suite. 78% of businesses don't know if they have the right software licenses*. Make sure you're a part of the 22% who have control of their software assets.

Watch this webinar with LANDESK IT asset management experts Ron Kirkland and George Leonard.

*Source: http://www.itassetmanagement.net/2013/10/14/rimo3-infographic/

Discussion Points:

  • Software Asset Management - Discovery and inventory
  • Reclamation - Reducing IT overspend
  • Software Compliance - How to survive an audit

Hardware Asset Management

3 décembre 2014

Matt Bingham | Director, Product Management | LANDESK

Marcel Shaw | Senior Systems Engineer | LANDESK

Michael Stout | Principal Product Manager | LANDESK

Track and maintain all your hardware assets across your environment automatically with LANDESK IT Asset Management Suite. Gain complete visibility with B2B connectors that aggregate manufacturer, vendor, and reseller data, providing you with accurate and timely information from the moment you purchase your hardware asset through its entire lifecycle. Now you can import and track warranty data and automate recalls for assets like batteries, printer ink, and toner.

Steps to Awesome IT Success with an Automated Service Catalog

19 novembre 2014

Ian Aitchison | ITSM Product Director | LANDESK

Marcel Shaw | Sales Engineer | LANDESK

End user expectations are high. IT must innovate and engage to increase business productivity. Sometimes “keeping the lights on” just isn't enough. So, if you do one thing to improve your IT/business relationship, it should be the introduction of Self Service and a Service Catalog.

In this session, learn how ‘Service Catalog’ means much more than just self-service, understand how code-free process design and automation can transform the end user experience of IT, and hear real world best practice advice gained from other organizations that have transformed their employees' perception of enterprise IT.

Patching in the Data Center: Not a Solved Problem!

12 novembre 2014

Rob Juncker | Vice President, Engineering | LANDESK

John Rush | Systems Engineer | Shavlik

Jordan Pusey | Product Marketing | Shavlik

Patching servers is inherently difficult. With shrinking maintenance windows, VM sprawl, five nines of service reliability, and the inherent hazards of deploying patches to mission critical servers, patching in the data center is fraught with danger.

Watch Rob Juncker and John Rush to see how Shavlik Protect takes control of the patching process to secure the data center.

Discussion Points:

  • Patching

Mobile Security Where It Matters: Email

12 novembre 2014

Eran Livne | Product Manager | LetMobile

Rob DeStefano | Product Marketing Manager | LANDESK

Whether accessing email, or corporate information from databases, applications or intranet drives, securing that information when accessed on mobile applications is critical. The bottom line is that securing the personal device isn't the big requirement for enterprises. The focus of corporate IT administrators needs to be securing the information accessed on these personal devices.

How to Extend your Asset Management Strategy to Non-Computer Devices

5 novembre 2014

Beau J. Wells | Solutions Architect | LANDESK

You can't control costs and increase efficiency unless you know what assets you have, where they are, and how they're being used. That's where LANDESK Data Analytics comes in. It enables you to track and manage the entire lifecycles of computer and non-computer IT assets. Plus, it empowers you to manage changing assets effectively and efficiently.

Join LANDESK Data Analytics expert, Beau Wells, for a live one-hour webinar covering visibility and tracking of computer and non-computer assets, including associated users, contracts, maintenance agreements, phones, printers, and more.

Discussion Points:

  • Asset Control
  • B2B Connectors
  • Executive Reports

Improve IT’s Reporting and Decision Confidence

29 octobre 2014

Eric Garlepp | Solutions Architect | LANDESK

Imagine asset information that helps you make smarter business decisions. With the data normalization and standardization capabilities of Data Analytics, you gain a better view of all your assets, where they are, and how they're being used-and avoid the hefty financial penalties of software licensing mistakes.

Join LANDESK Data Analytics expert, Eric Garlepp, for a live one-hour webinar covering hardware asset management topics that will ultimately improve IT's decision-making confidence.

Discussion Points:

  • B2B Connectors
  • Data Normalization
  • Data Mapping
  • Warranty

Re-Invented: The Computer Inventory (Everything You Wish You Knew)

22 octobre 2014

Beau J. Wells | Solutions Architect | LANDESK

Understand how your licenses and software are being used, optimize your licensing costs, and be ready for a software audit at any time.

Discussion Points:

  • B2B Connectors
  • Internal Connectors
  • Inventory
  • Discovery

Aggregating Manufacturer & Reseller Information via the Cloud

15 octobre 2014

Bennett Norton | Sales Engineer | LANDESK

Ever wonder if there’s an easier way to reduce “renegade” purchasing, eliminate unnecessary acquisitions, and automate the process of tracking purchases? Join us for a one-hour live webinar with a LANDESK Data Analytics expert who will share insights into LANDESK B2B connectors. These proven tools let you connect directly to the databases of more of your vendors, resellers, and manufacturers. Then, using Vendor, Manufacturer, Enterprise Aggregator, and Services connectors, you can import purchases, warranty information, systems management data, and services information automatically for a noticeable improvement in inventory accuracy.

Discussion Points:

  • B2B Connectors

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