LANDesk Service Desk Analyst
Products: LANDesk Service Desk
Course Duration: 1 Day
|Ways to Learn: ||
Traditional Instructor-led Classroom
This course is designed for those who will use the LANDesk® Service Desk solution on a day-to-day basis.
Students will learn to log and progress incidents to a successful resolution, whether they are simple, one-step incidents, or ones that require the use of Problem and Change Management.
The course also introduces students to other parts of the LANDesk® Service Desk suite, including Impact and Configuration Management, Core Knowledge, and the LANDesk Service Desk Portal.
Course Brochure Download: LANDesk Service Desk Analyst
Next Step: To view the course calendar or register visit Course Schedule, click on the LANDesk product of interest, followed by the required course. Log in to the site is only required when registering.
Questions? Email firstname.lastname@example.org.