The MAC Services Group


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Profile:

A leading operator of Australian workforce accommodation and services.

Industry:

Hospitality

Category/Product(s):

Systems Management, Security Management, Services Management

Network:

  • 400 primarily Windows PCs
  • 100 servers

Key Benefits:

  • Speeds queries, audits, and category breakdowns by 60 percent
  • Cuts number of calls to the service desk by 80 percent
  • Reduces manual processes by 30 percent
  • Improves compliance

The idea of having one integrated system that could cover the service desk and systems management tools was a big selling point.

Daniel Schubert General Manager, The MAC Services Group