Sharp HealthCare


Download PDF

Profile:

San Diego’s most comprehensive healthcare delivery system.

Industry:

Healthcare

Category/Product(s):

Systems Management

Network:

Key Benefits:

  • For software deployment to 10,000 PCs, lowered the required hardware investment from 10 servers to two servers.
  • Enjoyed faster customer response to technical issues regarding use of the software deployment and management solution.
  • Leveraged technical mentoring, on-site visits, and training to increase its overall knowledge and expertise of the solution.
  • Provided the ability to handle twice as many trouble tickets in a day through the solution’s remote control capabilities.
  • Aided in ensuring software licensing compliance in order to avoid associated fines and penalties.

We have been really spoiled by the TAM program and its engineers. It keeps us in constant contact with all the right people at LANDESK, and if needed, our technical account manager can take our issues up to the LANDESK developers for the right resolutions.

Mark Weiss Senior Systems Analyst, Sharp HealthCare