Profile:

Pharmaserv GmbH & Co. KG is the site operator for Behringwerke in Marburg, Germany.

Industry:

Technology - Services

Category/Product(s):

Services Management

Challenges:

Network:

  • Approximately 4,500 employees on site work for several pharmaceutical corporations.

Key Benefits:

  • Flexible process design thanks to LANDesk Service Desk's integrated Process Designer
  • Better efficiency throgh Knowledge Base

Thanks to LANDesk Service Desk's integrated Process Designer we can easily design and map all of the IT processes we require.

Tobias Quentin Team Leader IT Support, Pharmaserv GmbH & Co. KG