Georgia Institute of Technology


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Profile:

Situated in the heart of Atlanta, the Georgia Institute of Technology is one of the top research universities in the United States.

Industry:

Education

Category/Product(s):

Systems Management

Key Benefits:

  • Eliminated the need to manually provision machines and sped up overall provisioning time by 20 to 30 percent.
  • Reduced the time to patch machines from 30 days to four days, with the ability to quickly verify whether all machines were patched.
  • Saved 55 minutes for the majority of help desk calls by eliminating the need for desk-side visits.
  • Cut annual inventory gathering efforts from three months to 16 days.

It’s important that we have a single solution that adds value and brings automation to everything we do, allowing us to easily get the work done we need to do.

Robert Riding Systems Support Specialist, Georgia Institute of Technology