Avon IM&T Consortium


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Profile:

A shared service supporting three health service organizations.

Industry:

Healthcare

Category/Product(s):

Systems Management, Security Management, Services Management

Key Benefits:

  • Efficient control over the complete IT estate, including 5,000 desktops and laptops at over 150 locations
  • Ability to do more with less: first-time fix rates have improved from 25% to 50%, despite a 30% increase in calls and with no additional headcount
  • £115,000 in productivity savings, reduced travel costs, and a nearly 60-tonne reduction in carbon footprint using remote control
  • Improved software license management to meet the strict compliance audit requirements of other software vendors

We can set up the LANDESK system to do exactly what we want it to do, essential for operating in a complex environment like the NHS. LANDESK always works with us, delivering what’s best for our organisation. Flexible technology combined with an approachable, helpful team make LANDESK a winning formula for our business.

Jason Wallace Head of IT Services, Avon IM&T Consortium