SALT LAKE CITY — September 7, 2016 — LANDESK, a global
leader in user-oriented IT solutions, today announced that Asset Central, part
of the LANDESK IT Asset
Management Suite, and LANDESK Service Desk have received PinkVERIFY 2011
certification from Pink Elephant, the world’s leading IT Service Management
education and consulting provider. This brings LANDESK’s verification to the
maximum 16 processes available.
“We are excited to have our products recognized by Pink
Elephant,” said Patricia Adams, IT Asset Management (ITAM) expert at LANDESK. “There
aren’t many third-party validations and certifications available for IT
hardware and software asset management tools. It’s fantastic to have
demonstrated 100 percent of the requirements included in this accreditation
based on Pink’s high standards. Customers can have confidence that LANDESK’s
seamlessly integrated ITAM and ITSM solutions have been independently verified.”
While Service Desk has been certified with Pink Elephant for
many years, this is the first year Pink Elephant has offered such recognition
for IT asset management, and LANDESK is one of the first vendors to receive it.
A Pink Elephant IT Management Consultant assessed and
confirmed compatibility to certify both solutions. PinkVERIFY evaluates these
solutions based on 45 requirements. An ITAM/ITSM vendor must meet 100 percent
of the criteria for each specific process, and undergo a scrupulous assessment
to achieve PinkVERIFY certification.
With this certification, these LANDESK offerings have been
confirmed compatible with all 16 ITIL 2011 processes, a rarity in the IT
management industry. These 16 processes include Asset Management, Availability
Management, Capacity Management, Change Management, Event Management, Financial
Management, Incident Management, IT Service Continuity Management, Knowledge
Management, Problem Management, Release & Deployment Management, Request
Fulfillment, Service Asset & Configuration Management, Service Catalog
Management, Service Level Management and Service Portfolio Management.
A LANDESK biotech healthcare customer who recently
implemented the solution noted, “Asset Central has been the first successful
implementation of IT Asset Management I have seen in 20 years, and has been the
smoothest implementation I have ever experienced. As we’ve reclaimed software
licenses through the increased visibility Asset Central provided, we’ve achieved
a cost avoidance of $100,000 within the first month of using the tool in our
LANDESK Asset Central tracks IT assets from purchase to
disposal, allowing organizations to manage the lifecycle of their hardware and
software assets, helping them maximize their IT investments. The solution provides
a comprehensive set of workflows, which automates important asset management
tasks, accelerating productivity and improving efficiency.
LANDESK Service Desk enables service management teams to
meet the needs of users and the enterprise. The solution easily integrates with
third-party systems and applications to deliver all the capabilities of an
enterprise-class service management system and industry-leading IT self-service.
Asset Central is built on a common platform with Service
Desk, and when the tools are used together, provides integrated workflows to
address common IT asset and service management processes, such as Request and
PinkVERIFY certification for IT asset management is no easy feat, but LANDESK
did it for LANDESK Asset Central!” said David Ratcliffe, president of Pink
Elephant. “This accomplishment once again demonstrates LANDESK’s
commitment to IT service management best practices.”
For more information, please visit www.landesk.com.
LANDESK is the global authority on user-centered IT. By integrating and automating IT tasks, LANDESK helps organizations balance rapidly-evolving user requirements with the need to secure critical assets and data. LANDESK is headquartered in Salt Lake City, UT, and has offices all over the world. To learn more, visit www.landesk.com.
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