Manage What Users Need to be Productive

Customers worldwide use LANDESK solutions to maximize user productivity while reducing the associated IT complexities, risks and costs to the business. Solutions from LANDESK are built upon an adaptive IT infrastructure model and encompass four key areas:

  • User-Oriented IT Service Management – Automates back-end service request processes, meets service level requirements, and empowers users to resolve many of their own issues through self-service.
  • Secure User Management – Properly maintains and safeguards the complete IT Infrastructure and ensures the successful delivery of end-user solutions. Through an integrated management console, manage all user devices through a single pane of glass: mobile, desktop, VDI’s, applications, and endpoint security.
  • End-to-End Mobility Management – Controls and secures diverse mobile device platforms and increases user satisfaction—from the back-office to the boardroom—through access to applications and data.
  • IT Asset Management – Manages all hardware and software assets throughout their lifecycle, reclaims unused licenses, and optimizes asset expenditures.

Key Benefits

  • Return-on-Investment
    • Rapid return on investment
    • IDC survey of LANDESK customers found an average yearly cost savings of $32,022 per 100 users
    • Organizations typically recouped their LANDESK investment in less than five months, with an average ROI of 698% over three years*
    • LANDESK solutions require less server infrastructure and network bandwidth and are scalable
    • An integrated endpoint security solution provides better control of your network environment to reduce administration and maintenance costs
    • A single price per end-user, including BYOD

    * "Gaining Business Value and ROI with LANDESK Software: Automated Change and Configuration Management," IDC, January 2011

  • Customer Retention
    • LANDESK enjoys a customer retention rate exceeding 90%
    • LANDESK support services achieved a 96% customer satisfaction rating over the last two years
    • 24x7 phone support, dedicated support resources, online self-service, system health checks, e-learning, and tech support in English, French, German, and Japanese
  • Market Leadership
    • LANDESK employs an innovative, customer-focused model that results in agile, responsive product development
    • LANDESK is one of only two vendors to rank in all three Gartner Inc. Magic Quadrants: PC Lifecycle Management ('Leader"), Endpoint Protection ("Visionary"), and Service Desk
    • LANDESK Management Suite won Network World’s 2010 six-vendor test for its “sophisticated, well-integrated feature set and its excellent management tools”
    • LANDESK has 34 patents awarded and 48 applications in process
    • Providing a diversified reseller channel, LANDesk works with more than 400 solutions providers worldwide
  • Global Presence
    • Approximately 52% of LANDESK business is outside the United States
    • LANDESK has 800 employees in 18 countries
    • Development centers worldwide to support solutions in 10 languages