How to Contact Customer Support

SUPPORT COMMUNITY SUPPORT PORTAL PHONE NUMBERS
The Support Community is a site combining a knowledgebase and forum together in a unified format.  It’s the best place to start to get technical information about LANDesk products.  Visit the site to find solutions to known issues or start a discussion to get help from other community members.

Visit the Community
Existing LANDesk® customers with a PMA, EMA, or TAM agreement can use the self-service portal to open new incidents and correspond with the customer support team on their open incidents.

LANDesk Support Portal

North America
8AM to 8PM (Eastern time)
1 (800) 581-4553

Latin America +1 801 208 1783

Europe, Middle East, Africa
8AM to 6PM (UK time)
+44 (0) 1483 744449

France:  0810 000 919

Germany: +49 (0) 69 941757 35

Asia/Pacific Region
9AM to 6PM Singapore Time (GMT +8)

Australia  +61 (0)2 9011 6483

China  400-678-2838 (toll-free)

Hong Kong  +852 3071-5000 (toll-free)

India  000800-440-1558 (toll-free)

Indonesia  00180-344-0349 (toll-free)

Japan  +81 (0)3-3523-4765

Malaysia  +60 (0)3 6207 4106

Philippines  1800-1411-0666

Singapore  +65 6622 1231

South Korea  +82 (0)2-3483-7087

Taiwan  0800-666-953 (toll-free)

Thailand  001800-441-8165 (toll-free)

LANDESK HOLIDAYS

(Americas Region)

New Years Day (Jan 1)
Martin Luther King Jr Day (Jan 19)
Memorial Day (May 25)
Independence Day (July 3)
Labor Day (September 7)
Thanksgiving Day (Nov 26 and Nov 27)
Christmas (Dec 24 and Dec 25)





(EMEA Region)

New Years Day (Jan 1)
Good Friday (Apr 10)
Easter Monday (Apr 13)
Christmas (Dec 25)
Boxing Day (Dec 28)
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