LANDesk Resource Library

Systems Lifecycle Management

• LANDesk® Application Virtualization

  Product Brochure

  • LANDesk Application Virtualization Brochure

  White Paper

  • Distributing, Updating and Managing Virtual Software Applications Quickly and Cost Effectively
• LANDesk® Classroom Manager

  Product Brochure

  • LANDesk® Classroom Manager
• LANDesk® Inventory Manager

  Product Brochure

  • LANDesk® Inventory Manager 9
• LANDesk® Management Gateway Appliance

  Product Brochure

  • LANDesk® Management Gateway
• LANDesk® Management Suite

  Article

  • Automation: Unleash IT Productivity
  • Automation: It’s a Matter of Time
  • Innovation: IT Flex for Evolving Technology Needs
  • Mainstream Your Mac Support with LANDesk Management Suite
  • LANDesk® Management Suite 9 - Why Upgrade?

  Product Brochure

  • LANDesk® Management Suite 8.8 for Mac 8.8
  • LANDesk® Management Suite 9

  Product Datasheet

  • LDMS Power Management

  White Paper

  • LANDesk® Agent for Mac Operating System Deployment
  • Extending Your Management Reach to Remote Users
  • Mitigating Risk through IT Asset Management
  • Intel AMT Remote Problem Resolution White Paper
  • Developing an IT Management Strategy for Success
  • Simplify IT: IT Power with Remote Control
  • Simplify IT: Unified Command and Control
  • LANDesk Power Management
  • Save Money and Energy through Central Control of End-Node Power Consumption
  • Drive Down IT Costs and Boost Enterprise Productivity with Automated Software Management
  • IDC: Validating the Business Benefits of Integrated Systems Management
  • IDC: Validating the Business Benefits of Integrated Systems Management
  • IDC: Validating the Business Benefits of Integrated Systems Management
  • IDC: Validating the Business Benefits of Integrated Systems Management
  • Best Practices in Power Management: From Desktop to Data Center
  • Avoiding the Seven Pitfalls of Windows 7 Adoption
  • Avoiding the Seven Pitfalls of Windows 7 Adoption
• LANDesk® Management Suite for ThinkVantage® Technologies

  Product Brochure

  • LANDesk Management Suite 8.8 for ThinkVantage Technologies

  White Paper

  • LANDesk Management Suite for ThinkVantage Technologies
• LANDesk® Power Manager

  Product Datasheet

  • LANDesk Power Manager
• LANDesk® Server Manager

  Misc. Brochure

  • Why Upgrade to Server Manager?

  Product Brochure

  • What Is Provisioning?
  • LANDesk Server Manager 8.8

  White Paper

  • Extending Your Management Reach to Remote Users
• LANDesk® Software Development

  Product Brochure

  • LANDesk® Software Development Kits
• LANDesk® System Manager

  Misc. Brochure

  • Dashboard Flyer

  Product Brochure

  • LANDesk System Manager 8.8

  White Paper

  • Extending Your Management Reach to Remote Users

Endpoint Security Managment

• LANDesk® Antivirus

  Product Brochure

  • LANDesk Antivirus 9
• LANDesk® HIPS

  Product Brochure

  • LANDesk® Host Intrusion Prevention System 8.8
  • LANDesk Layered Security Overview

  White Paper

  • LANDesk® Host Intrusion Prevention System
  • The Hydra and the Onion: A Multi-Layered Security Model for Today’s Dynamic IT Threat Environment
• LANDesk® Patch Manager

  Product Brochure

  • LANDesk® Patch Manager 9
• LANDesk® Security Suite

  Product Brochure

  • LANDesk Layered Security Overview
  • LANDesk® Security Suite 9

  Product Datasheet

  • CREDANT Mobile Guardian

  White Paper

  • Network Access Control with LANDesk Trusted Access Technology
  • Data Loss Prevention Starts at the Endpoint: Seeking Safety from the Data Loss Pandemic
  • The Hydra and the Onion: A Multi-Layered Security Model for Today’s Dynamic IT Threat Environment

IT Service Management

• LANDesk® Process Packs

  Article

  • KOALA in Depth: Key Costs—Foundation for Value Analytics and Planning

  Product Brochure

  • LANDesk® Web Desk
  • LANDesk® Pass Me
  • LANDesk® Release Management Process Pack
  • LANDesk® Desktop Manager
  • LANDesk® Asset Management Process Pack
  • LANDesk® ITSM Product Brochure: Configuration Manager
  • LANDesk® Active Knowledge
  • LANDesk® Asset Management Process Packs
  • LANDesk® Computer Telephony Integration (CTI)
  • LANDesk® Configuration Manager
  • LANDesk® Service Desk
  • LANDesk® Self Service
  • LANDesk® Active Knowledge
  • LANDesk® Management Information
  • LANDesk® Resource Manager Product Brochure
  • LANDesk® Computer Telephony Integration
  • LANDesk® Human Resource Process Pack
  • LANDesk® Process Manager
  • LANDesk® Asset Lifecycle Manager

  White Paper

  • Building a Foundation for Pragmatic Service Management
  • LANDesk® IT Service Management: Helping IT Become a Service Provider
  • Validating the Business Benefits of Integrated Systems Management: The LANDesk Software Customer Experience
  • Good to Great IT - A survey and analysis of what makes an IT department great
  • Measuring the Value of IT Service Management (ITSM)
  • The LANDesk® ITBM Maturity Model
  • Service Management Integration—Completing the Jigsaw
  • LANDesk® ITSM White paper Knowledge Management: Knowledge Is Power
  • LANDesk® ITSM White Paper: Service-Oriented-Configuration Management
• LANDesk® Service Desk

  Product Brochure

  • Service Desk - Outstanding ITSM Made Easy
  • LANDesk® Web Desk Product Brochure
  • LANDesk® Self Service Product Brochure
  • LANDesk® Configuration Manager Product Brochure
  • LANDesk® Active Knowledge Product Brochure
  • LANDesk® Management Information Product Brochure
  • LANDesk® Pass Me Product Brochure
  • LANDesk® Resource Manager Product Brochure
  • LANDesk® Computer Telephony Integration Product Brochure
  • Asset Management Process Pack
  • LANDesk® Human Resource Process Pack Product Brochure
  • LANDesk® Release Management Process Pack Product Brochure
  • Touchpaper The LANDesk ITBM Maturity Model Whitepaper
  • Touchpaper The LANDesk ITBM Maturity Model Whitepaper

  White Paper

  • Best-Practice Service Desk
  • Improving IT Service Levels
  • ITIL®: Theory into Practice

IT Asset Management

• LANDesk® Asset Lifecycle Manager

  Product Brochure

  • LANDesk® Asset Management Process Pack
  • LANDesk® Asset Lifecycle Manager 4.0 Product Brochure

  Product Datasheet

  • LANDesk® Asset Lifecycle Manager 4.0 Datasheet

  White Paper

  • Mitigating Risk through IT Asset Management
  • KOALA in Depth: Key Costs—Foundation for Value Analytics and Planning
  • KOALA in Depth: Ownership—Foundation for Cost Accounting and Strategic Steering
  • KOALA: In-Depth: Accountability-Foundation for Stakeholder Engagement
  • KOALA in Depth: Lifecycle—Foundation for Operational Alignment and Audit Response
  • KOALA in Depth: Assignment—Foundation for Reconciliation
  • Software Asset Management (SAM): Benefits Beyond the Software Audit
  • Leveraging SAM to Rein in Your Software Costs
  • Readiness Assurance Guide for Your Software Compliance Audits: Software Asset Management Part I
  • Structuring SAM to Solve Business Challenges
  • SAM 1: Readiness Assurance Guide for Your Software Compliance Audits
  • Software Asset Management Part II: Leveraging SAM to Rein in Your Software Costs
  • SAM 3: Structuring SAM to Solve Business Challenges
• LANDesk® Process Manager

  Misc. Brochure

  • Software Distribution
  • LANDesk Process Manager 4.0 Reviewer’s Guide
  • Change Management
  • Security Management

  Product Brochure

  • LANDesk® Process Manager Product Brochure

  Product Datasheet

  • LANDesk® Process Manager Data Sheet

  Solution Brief

  • Software License Clawback Solution Brief
  • Automating Server Procurement Solution Brief

  White Paper

  • Define, Control and Refine IT Processes across Your Enterprise
  • An Opportunistic Entry Point into IT Process Automation
  • Sarbanes-Oxley Compliance and LANDesk Process Manager

Professional Services

• LANDesk® Customer Support

  Misc. Brochure

  • Customer Suport Frequently Asked Questions
  • Customer Support Program Details

  Product Brochure

  • LANDesk Customer Support
  • Premier TAM Program Brochure
  • Advantage TAM Brochure
  • Enterprise TAM Program Brochure
  • TAM FAQ
  • TAM Programs - Support Levels Diagram
• LANDesk® Professional Services

  Misc. Brochure

  • Certified LANDesk® Deployment Program Brief
  • LANDesk Service Desk Customer Training: Overview and Agenda
  • LANDesk® Upgrade Services
  • LANDesk® Professional Services - Health Assessment
  • LANDesk Patch Level Assessment
  • Configuration Service for the LANDesk® Management Gateway Appliance
  • Hardware Imaging Services
  • IPMI Configuration Services

  Product Brochure

  • LANDesk Professional Services - Overview
• LANDesk® Training and Certification

  Product Brochure

  • LANDesk® Management Suite and LANDesk® Security Suite Version 9 Courses